Customer Services Officer
Found in: beBee S VN - 3 weeks ago
Key activities
Safety, Food Safety & Sustainability
Focus on safety
Support Business Continuity within Customer Service
Customer Orders, Inquiries and Questions
Handle and process customer orders, inquiries and questions, according to internal processes and work instructions
Customer Complaints
Receive and handle customer complaints, monitor and evaluate the resolution process, in consultation with relevant stakeholders
Tracking
Track and monitor customer orders, inquiries and complaints in the customer service systems, according to key indicators (e.g. service level, costs)
TPM & Continuous Improvement
Uses TPM methodology and Customer Value Pillar as tool-kits for continuous improvement.
Administration
Administer and document customer orders, inquiries and complaints (e.g. enter data into standard company systems), in accordance with established procedures
Cross- & Up-Selling
Identify and exploit cross- and up selling opportunities with existing or new customers and/ or forward these to Sales Representatives or Account Managers
Coordination
Coordinate and supervises activities in assigned team, in line with commercial guidelines and procedures
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Data Analyst
Found in: beBee S VN - 3 weeks ago
HoChiMinhCity, Vietnam CRIF S.p.A. Full timeJob description: - Conducting researching, collecting and verifying information via in-depth telephone interviews with companies in Vietnam, Cambodia, Laos, Myanmar and Brunei. - Processing different kinds of business information reports for companies in these 5 markets. - Ensure all reports delivered high quality within standard speed of service. -...
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Business Development Manager
Found in: beBee S VN - 4 weeks ago
HoChiMinhCity, Vietnam CRIF S.p.A. Full timeCRIF is a global leader in credit bureau, business information, and credit risk solutions. We elevate businesses to the next level with an expert blend of data and analytics. Through data-driven insights, we empower businesses to make confident, sustainable decisions across the credit lifecycle, while mitigating risk and fuelling...
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Business Development Manager
Found in: beBee S VN - 3 weeks ago
HoChiMinhCity, Vietnam CRIF S.p.A. Full timeCRIF is a global leader in credit bureau, business information, and credit risk solutions. We elevate businesses to the next level with an expert blend of data and analytics. Through data-driven insights, we empower businesses to make confident, sustainable decisions across the credit lifecycle, while mitigating risk and fuelling...
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SAP Student Training and Rotation
Found in: beBee S VN - 4 weeks ago
HoChiMinhCity, Vietnam SAP Full timeWe help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
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Solution Architect
Found in: beBee S VN - 4 weeks ago
HoChiMinhCity, Vietnam GFT Technologies SE Full timeWhat do we do? As a pioneer for digital transformation GFT develops sustainable solutions across new technologies – from cloud engineering and artificial intelligence to blockchain/DLT. With its deep technological expertise, strong partnerships, and comprehensive market know-how GFT offers advice to the financial and insurance sectors, as well as in the...
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Solution Architect
Found in: beBee S VN - 3 weeks ago
HoChiMinhCity, Vietnam GFT Technologies SE Full timeWhat do we do? As a pioneer for digital transformation GFT develops sustainable solutions across new technologies – from cloud engineering and artificial intelligence to blockchain/DLT. With its deep technological expertise, strong partnerships, and comprehensive market know-how GFT offers advice to the financial and insurance sectors, as well as in the...
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Solution Architect
Found in: beBee S VN - 4 weeks ago
HoChiMinhCity, Vietnam GFT Technologies SE Full timeWhat do we do? As a pioneer for digital transformation GFT develops sustainable solutions across new technologies – from cloud engineering and artificial intelligence to blockchain/DLT. With its deep technological expertise, strong partnerships, and comprehensive market know-how GFT offers advice to the financial and insurance sectors, as well as in the...
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Solution Architect
Found in: beBee S VN - 3 weeks ago
HoChiMinhCity, Vietnam GFT Technologies SE Full timeWhat do we do? As a pioneer for digital transformation GFT develops sustainable solutions across new technologies – from cloud engineering and artificial intelligence to blockchain/DLT. With its deep technological expertise, strong partnerships, and comprehensive market know-how GFT offers advice to the financial and insurance sectors, as well as in the...