customer service associate

Own the end-to-end BPO performance management framework, including conducting formal performance review sessions with BPO leadership.Serve as the main point of contact between internal teams and the BPO management team, ensuring alignment on priorities, escalations, and process changes.Lead cost management activities including budget planning, invoice...

About Hytech Hytech is a leading management consulting firm headquartered in Australia and Singapore, specialising in digital transformation for fintech and financial services organisations. We deliver end-to-end consulting services and provide robust middle- and back-office solutions that enable our clients to optimise operations, enhance efficiency, and...

About Hytech Hytech is a leading management consulting firm headquartered in Australia and Singapore, specialising in digital transformation for fintech and financial services organisations. We deliver end-to-end consulting services and provide robust middle- and back-office solutions that enable our clients to optimise operations, enhance efficiency, and...

DescriptionThis position is responsible for delivering APLL commitment to key customers, meeting day to day operations requirements of the customers. He/she assists customer service supervisor and team lead in vendor seminar program (VSP) to ensure vendors understand and acknowledge customers’ requirement and standard. He/she also participate in...

DescriptionThis position is responsible for delivering APLL commitment to key customers, meeting day to day operations requirements of the customers. He/she assists customer service supervisor and team lead in vendor seminar program (VSP) to ensure vendors understand and acknowledge customers’ requirement and standard. He/she also participate in...

DescriptionThe Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and...

Requirements Experience in consulting on intangible products/services Fluent in English Bachelor's degree in English Linguistics, Economics, Banking, Business Administration, Business Laws, etc. 2-4 years of work experience in related fields such as Sales, Customer Service, Service Consulting Corporate Services, etc. Highly effective teamwork spirit, time...

Customer Services Officer (Chinese Speaking)    Location: Ho Chi Minh   Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for...

Position: Customer Service Representative Job Overview: Yuzu Omakase Now Hiring: Customer Service RepresentativeWe are looking for a passionate, service-minded individual to join our team at Yuzu Omakase, a premium Japanese dining experience.As the face of the restaurant, you will be responsible for assisting guests, handling inquiries, and ensuring...

YOUR ROLE Ocean Customer Service Executive is responsible for implementation of the new customers and maintains the relationship with existing customers. They will be first contact of customers for problem solving, support and solution. Moreover, they also work closely with Procurement & Pricing Department to maintain a profitable gross yield, Finance...

⚠️ YÊU CẦU BẮT BUỘC – VUI LÒNG ĐỌC KỸ TRƯỚC KHI ỨNG TUYỂN Vị trí này chỉ tuyển ứng viên có kinh nghiệm thực tế tại các công ty Freight Forwarding/Logistics, trực tiếp xử lý hàng xuất nhập khẩu tuyến Mỹ (US Trade Lane). ❌ Không phù hợp với ứng viên: Chưa từng làm trong ngành...

The Customer Service Specialist serves as a bridge between the Sales Division and cross-functional departments to effectively address technical inquiries, quality complaints, and provide product consultation to customers. This role is responsible for coordinating technical responses and enhancing the overall customer experience—ultimately contributing to...

About Dat Bike Dat Bike is a technology startup whose mission is to drive mass adoption of green transportation in Vietnam. We make the most compelling and dependable electric bikes so that customers can just switch without making any compromises. To do this, we welcome the brightest people to join our journey About the job Customer service is crucial to...

Key Responsibilities: Manage supply chain for oversea customers including cargo/PO management, vendors and carrier management. Pre-shipment: Coordinate with vendor and customer in receiving bookings via email (manual booking) or vendor podium system (e-booking) Check PO details in ICS and acknowledge shipping order (SO) in ICS within 24hours Prepare...

Line of ServiceAssuranceIndustry/SectorNot ApplicableSpecialismConduct and ComplianceManagement LevelAssociateJob Description & SummaryA career within PwC Vietnam - Information Technology Risk Assurance services will provide you the opportunity to develop and apply technologies that help clients to enhance efficiencies, get a higher return on investment and...

OVERALL JOB PURPOSE: Air Freight Customer Service will interface with customers, stakeholders in daily communications. KEY RESPONSIBILITIES: Ensure that all inquiries from assigned customers are responded in a timely manner Ensure all troubles are solved or escalated to leader and manager timely Understand and follow strictly SOPs of all accounts Provide...

Support Market: Vietnam Role Purpose: To provide real-time English-speaking support for foreign passengers facing challenges during day and nighttime boarding and communication with bus drivers, with the additional task of handling Support Channels Key Responsibilities: Support foreign customers and bus operators' communication during night boarding...

**OVERALL JOB PURPOSE:** Air Freight Customer Service will interface with customers, stakeholders in daily communications. **KEY RESPONSIBILITIES:** - Ensure that all inquiries from assigned customers are responded in a timely manner - Ensure all troubles are solved or escalated to leader and manager timely - Understand and follow strictly SOPs of all...

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities. ...

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development...