itechwx

In detail, you will: • Reviews issues and contacts customers to understand issues. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, and performance traces) to help resolve customer issues. • Resolves or escalates multiple and varied customer issues. Documents technical work and...

LOCATION: • 8th & 23rd Floor, Lancaster Luminaire Building, 1152-1154 Lang Road, Lang Thuong Ward, Dong Da District, Hanoi City Only accepting candidates based in Vietnam RESPONSIBILITIES Network and Infrastructure • Maintain and troubleshoot business LAN/WAN, switching, routing, wireless, VPN, DHCP, DNS, NAT, VLAN, trunking, ACL, and firewall-related...

**YOU WILL:** ·      Be responsible for the daily management, work allocation and performance evaluation of the pre-sales support team to ensure its efficient operation. ·      Guide and supervise team members in performing pre-sales support tasks, including customer consultation, sales opportunity discovery, product recommendation and...

**LOCATION**- **8** **th** **& 23** **rd** **Floor, Lancaster Luminaire Building, 1152-1154 Lang Road, Lang Thuong Ward, Dong Da District, Hanoi City** Only accepting candidates based in Vietnam **RESPONSIBILITIES** - Monitor and report daily activities of the systems (healthy daily checklist) to ensure timely detection of system abnormalities. -...