ERP Customer Support

7 days ago

Hanoi Capital Region, 00, Việt Nam Synergix Viet Nam Toàn thời gian
Introduction

about the company
As a subsidiary of Miroku Jyoho Service Co., Ltd. (MJS), a Tokyo Stock Exchange–listed company with decades of expertise in ERP and accounting solutions, Synergix Technologies is backed by strong financial stability, proven technology, and deep industry know-how. Founded in Singapore in 1990, Synergix is a leading ERP solutions provider serving over 600 clients across multiple industries. With a team of more than 150 professionals operating across Singapore, Vietnam, and the Philippines, we specialize in delivering localized, scalable ERP implementations tailored to regional business needs.

Job description

- Read and analyze project documents and requirements.
- Participate in preparing and maintaining requirement specifications
- Write test cases
- Perform software testing and report results to the team lead.
- Provide user training and support for ERP software when requested by the manager Job

Requirements:
For Fresher:
- Fresh graduates or final-year students awaiting graduation
- No experience required; training will be provided
- Basic knowledge of software testing or completion of a testing course is preferred For Junior:
- At least 1 year of experience as a Software Tester
- Able to write test cases, execute tests, and report bugs clearly General

Requirements:

- Bachelor's degree in Information Technology, Computer Science, or a related field
- Good English skills in reading and writing, good communication skills are a plus
- Ability to work independently and in a team
- Willingness to learn, adapt quickly, and work under pressure
- Responsible, well-organized and able to multitask
- Experience using ERP systems as an end-user is a plus
- English CV is required

Benefits:

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Salary:
8.000.000
- 15.000.000 VND
- 13th and 14th-month gross salary bonuses, depending on individual performance and the company's business performance.
- Insurance coverage in accordance with Vietnamese labor law (Social Insurance, Health Insurance, and Unemployment Insurance), plus PVI healthcare insurance.
- Salary reviews twice a year.
- All public holidays and Tet as prescribed by law, plus 14 days of annual leave, 10 days of paid sick leave, and 01 Christmas Day, 0.5 International Woman Day, etc.
- Supportive, collaborative working environment with strong opportunities to learn and grow. Team culture: birthday celebrations, picnic activities, and an annual company trip.
- Office treats: fresh fruit every Thursday, plus complimentary snacks, tea, and coffee.
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Location:
C Tower, 25th floor, Central Point Tower, 219 Trung Kinh, Yen Hoa, Hanoi.
- Working Time: From Monday to Friday (leave Saturday and Sunday) (Morning: 8:00 a.m.
- 12:00 p.m., Afternoon: 1:00 p.m. to 5:00 p.m.) *Note: Please be informed that our company may use AI-based tools to screen and evaluate applications as part of the recruitment process.*