(HN) Head of Key Account Management

3 weeks ago
Hà Nội, Việt Nam Shopee Toàn thời gian


Job Description
• Responsible for supervising and leading a team of Key Account Management
• Drive performance of all Key Account Managements within responsibility on dimensions including commercial performance, seller relationship, social media engagement, internal tools and systems and special projects etc.
• Develop and maintain industry-leading relationships with external key account contacts to ensure that the business receives constant leads on potential key sellers.
• Work to create cross-functional engagements and understandings with necessary departments.
• Negotiating deals with key sellers and working with marketing to develop matching initiatives to boost revenues.
• Oversee quality of deals & sellers satisfaction with KAM and platform.
• Support CM in developing seller management strategy & initiatives.
• Create a healthy work environment within the team and grow more future leaders.
• Ensure correct and timely completion of team member’s performance report.
• PNL management.
• Other tasks as assigned. Requirements
• Bachelor’s or Master’s Degree in business or related fields.
• Ideally 3 -5 years of working experience preferably in business development, sales or account management.
• Ability to interact with a broad set of businesses and stakeholders.
• Good command of English.
• Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs.
• People management skills and have experience taking care of a team.
• Data driven, logical thinking and strong problem-solving skills.
• Result-oriented, self-driven, and strong negotiation skills.
• Experience in E-commerce is a plus.

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