DEPUTY DIRECTOR – PMO
1 day ago
Hà Nội, Việt Nam
FPT Telecom International
Toàn thời gian
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CHI TIẾT CÔNG VIỆC
• Pre-sales & Solution Consulting
• Lead opportunity qualification and assess customer requirements, business needs, and potential project opportunities.
• Lead the development of technical and commercial proposals, tender documents, solution demonstrations, and Proof of Concept (POC) activities.
• Develop and maintain pre-sales toolkits, proposal templates, sales enablement materials, and solution documentation.
• Lead customer presentations and solution pitching, delivering tailored solutions that address both stated and unmet customer needs.
• Build and maintain strong customer relationships, support account development, and identify upselling and cross-selling opportunities.
• Collaborate closely with Sales, Project Management, and Engineering teams to ensure solution feasibility, quality, and delivery readiness.
• Conduct competitor analysis, evaluate customer-specific selling points, and assess project profitability and P&L implications.
• Analyze market trends and customer demands, providing recommendations to Sales and Operations on new product and service development and launch.
• Deliver training, coaching, and knowledge-sharing sessions to strengthen the capabilities of Sales Consultants.
• Project Management Office (PMO) & Delivery Governance
• Lead project planning, execution, monitoring, and reporting to ensure delivery within agreed contractual scope, timeline, budget, resource plans, and quality standards.
• Apply internationally recognized project management methodologies, including PMP/PMI or PRINCE2 principles, across customer projects.
• Standardize project management processes, governance frameworks, documentation, reporting, and quality control.
• Identify, assess, and mitigate project risks; proactively manage issues and implement corrective actions to ensure successful project outcomes.
• Manage vendor pre-qualification, evaluation, performance monitoring, and ongoing vendor relationships.
• Oversee resource planning and allocation across the Service Delivery Center (SDC) to optimize utilization and delivery efficiency.
• Manage project transition and handover to Operations, ensuring service continuity and alignment with contractual commitments.
• Build and maintain effective relationships with customers, partners, and key business stakeholders.
• Coordinate with Presales and Sales teams to identify additional customer needs, develop expansion opportunities, and convert them into revenue.
• Leadership & Business Performance
• Lead, mentor, and develop the PMO & Consultant team, establishing a culture of accountability, collaboration, and continuous improvement.
• Drive operational excellence, customer satisfaction, project profitability, and business performance.
• Align PMO and Presales activities with company strategy, business objectives, and customer expectations.
• Promote cross-functional collaboration between Sales, Presales, Engineering, Project Management, and Operations.
• Monitor key performance indicators and provide management reports, insights, and recommendations to support strategic decision-making. YÊU CẦU CÔNG VIỆC Education & Professional Experience
• Bachelor's degree or above in Information Technology, Telecommunications, Engineering, Business Administration, or a related field.
• Solid experience in project management, presales consulting, solution delivery, or technology services; experience in a leadership or senior management role is preferred.
• Proven experience in managing complex customer projects and developing technical and commercial proposals.
• Strong understanding of project governance, resource planning, risk management, and project financial performance.
• Experience in IT, telecommunications, cloud, data center, infrastructure, or enterprise technology services is an advantage. Professional Certifications
• PMP (Project Management Professional) certification is preferred.
• CSP (Certified Sales Professional) or other relevant sales and consulting certifications is an advantage. Core Competencies
• Leadership & People Development: Ability to lead by example, coach team members, and build a high-performing team.
• Project & Proposal Ownership: Strong accountability for proposal quality, project execution, and business outcomes.
• Communication & Stakeholder Management: Excellent communication, coordination, presentation, and negotiation skills.
• Problem-Solving & Decision-Making: Ability to analyze complex situations, manage risks, and make sound business decisions.
• Business Acumen: Strong commercial mindset, understanding of P&L, profitability, and strategic business alignment.
• Customer-Centric Mindset: Ability to understand customer needs, build trust, and develop long-term business relationships.
• Analytical & Reporting
Skills:
Strong capability in customer needs analysis, market assessment, performance monitoring, and management reporting.
• English Proficiency: Fluent English communication skills, both written and spoken. QUYỀN LỢI
• Compensation & Rewards
• Competitive salary, negotiable based on qualifications and experience (total annual compensation equivalent to 15–17 months of salary).
• Unlimited project consulting commissions for successfully secured projects, paid monthly.
• 13th-month salary and performance-based bonuses.
• Annual performance reviews and salary appraisals.
• Salary increments for professional technical certifications and foreign language proficiency (English and Chinese).
• Regular and ad-hoc recognition and reward programs for outstanding individual and team achievements.
• Training & Career Development
• Financial support for training courses and international certification exams relevant to job requirements.
• Opportunities to work directly with leading technology vendors and major partners, gaining exposure to the latest products, technologies, and solutions in the market.
• Clear career development paths with opportunities to enhance professional expertise and skills.
• Benefits & Healthcare
• Full statutory benefits, including Social Insurance, Health Insurance, and Unemployment Insurance, in accordance with Vietnamese labor regulations.
• FPT Care health insurance and annual health check-ups.
• Preferential interest rate support for home and car purchases, subject to Company policies.
• Work Environment & Corporate Culture
• Dynamic and professional working environment, collaborating with an experienced Sales & Technical team.
• Opportunities to participate in team-building activities, company trips, sports events, and internal cultural programs.
• Opportunities to expand professional networks with major clients, technology vendors, and leading technology partners. THÔNG TIN THAM KHẢO
• Tìm hiểu về FPT Telecom tại đây
• Quy trình tuyển dụng tại FPT tại đây NƠI LÀM VIỆC
• FPT Tower, Số 10 Phạm Văn Bạch, Phường Cầu Giấy, Hà Nội
• Pre-sales & Solution Consulting
• Lead opportunity qualification and assess customer requirements, business needs, and potential project opportunities.
• Lead the development of technical and commercial proposals, tender documents, solution demonstrations, and Proof of Concept (POC) activities.
• Develop and maintain pre-sales toolkits, proposal templates, sales enablement materials, and solution documentation.
• Lead customer presentations and solution pitching, delivering tailored solutions that address both stated and unmet customer needs.
• Build and maintain strong customer relationships, support account development, and identify upselling and cross-selling opportunities.
• Collaborate closely with Sales, Project Management, and Engineering teams to ensure solution feasibility, quality, and delivery readiness.
• Conduct competitor analysis, evaluate customer-specific selling points, and assess project profitability and P&L implications.
• Analyze market trends and customer demands, providing recommendations to Sales and Operations on new product and service development and launch.
• Deliver training, coaching, and knowledge-sharing sessions to strengthen the capabilities of Sales Consultants.
• Project Management Office (PMO) & Delivery Governance
• Lead project planning, execution, monitoring, and reporting to ensure delivery within agreed contractual scope, timeline, budget, resource plans, and quality standards.
• Apply internationally recognized project management methodologies, including PMP/PMI or PRINCE2 principles, across customer projects.
• Standardize project management processes, governance frameworks, documentation, reporting, and quality control.
• Identify, assess, and mitigate project risks; proactively manage issues and implement corrective actions to ensure successful project outcomes.
• Manage vendor pre-qualification, evaluation, performance monitoring, and ongoing vendor relationships.
• Oversee resource planning and allocation across the Service Delivery Center (SDC) to optimize utilization and delivery efficiency.
• Manage project transition and handover to Operations, ensuring service continuity and alignment with contractual commitments.
• Build and maintain effective relationships with customers, partners, and key business stakeholders.
• Coordinate with Presales and Sales teams to identify additional customer needs, develop expansion opportunities, and convert them into revenue.
• Leadership & Business Performance
• Lead, mentor, and develop the PMO & Consultant team, establishing a culture of accountability, collaboration, and continuous improvement.
• Drive operational excellence, customer satisfaction, project profitability, and business performance.
• Align PMO and Presales activities with company strategy, business objectives, and customer expectations.
• Promote cross-functional collaboration between Sales, Presales, Engineering, Project Management, and Operations.
• Monitor key performance indicators and provide management reports, insights, and recommendations to support strategic decision-making. YÊU CẦU CÔNG VIỆC Education & Professional Experience
• Bachelor's degree or above in Information Technology, Telecommunications, Engineering, Business Administration, or a related field.
• Solid experience in project management, presales consulting, solution delivery, or technology services; experience in a leadership or senior management role is preferred.
• Proven experience in managing complex customer projects and developing technical and commercial proposals.
• Strong understanding of project governance, resource planning, risk management, and project financial performance.
• Experience in IT, telecommunications, cloud, data center, infrastructure, or enterprise technology services is an advantage. Professional Certifications
• PMP (Project Management Professional) certification is preferred.
• CSP (Certified Sales Professional) or other relevant sales and consulting certifications is an advantage. Core Competencies
• Leadership & People Development: Ability to lead by example, coach team members, and build a high-performing team.
• Project & Proposal Ownership: Strong accountability for proposal quality, project execution, and business outcomes.
• Communication & Stakeholder Management: Excellent communication, coordination, presentation, and negotiation skills.
• Problem-Solving & Decision-Making: Ability to analyze complex situations, manage risks, and make sound business decisions.
• Business Acumen: Strong commercial mindset, understanding of P&L, profitability, and strategic business alignment.
• Customer-Centric Mindset: Ability to understand customer needs, build trust, and develop long-term business relationships.
• Analytical & Reporting
Skills:
Strong capability in customer needs analysis, market assessment, performance monitoring, and management reporting.
• English Proficiency: Fluent English communication skills, both written and spoken. QUYỀN LỢI
• Compensation & Rewards
• Competitive salary, negotiable based on qualifications and experience (total annual compensation equivalent to 15–17 months of salary).
• Unlimited project consulting commissions for successfully secured projects, paid monthly.
• 13th-month salary and performance-based bonuses.
• Annual performance reviews and salary appraisals.
• Salary increments for professional technical certifications and foreign language proficiency (English and Chinese).
• Regular and ad-hoc recognition and reward programs for outstanding individual and team achievements.
• Training & Career Development
• Financial support for training courses and international certification exams relevant to job requirements.
• Opportunities to work directly with leading technology vendors and major partners, gaining exposure to the latest products, technologies, and solutions in the market.
• Clear career development paths with opportunities to enhance professional expertise and skills.
• Benefits & Healthcare
• Full statutory benefits, including Social Insurance, Health Insurance, and Unemployment Insurance, in accordance with Vietnamese labor regulations.
• FPT Care health insurance and annual health check-ups.
• Preferential interest rate support for home and car purchases, subject to Company policies.
• Work Environment & Corporate Culture
• Dynamic and professional working environment, collaborating with an experienced Sales & Technical team.
• Opportunities to participate in team-building activities, company trips, sports events, and internal cultural programs.
• Opportunities to expand professional networks with major clients, technology vendors, and leading technology partners. THÔNG TIN THAM KHẢO
• Tìm hiểu về FPT Telecom tại đây
• Quy trình tuyển dụng tại FPT tại đây NƠI LÀM VIỆC
• FPT Tower, Số 10 Phạm Văn Bạch, Phường Cầu Giấy, Hà Nội