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Senior Business Development Manager
2 weeks ago
Established for over 20 years with more than 350 members, GIANTY is proud of providing numerous successful services to millions of users worldwide
Our Portfolio of Distribution Services
OUR CORE SERVICES: Development Services (Outsource & Offshore), In-House Development (Apps, Games, Anime, Arts, Design, Big Data/Analytics, IoT, VR, AI)
OUR DISTRIBUTION SERVICES:
Beyond our core strengths, we also serve as a distribution and service partner in Vietnam for multiple international companies.
We are now expanding our sales force in Vietnam to strengthen enterprise partnerships and grow our portfolio of products & services.
As GIANTY's Senior Business Development Representative in Vietnam, you'll represent a diverse portfolio of products and services, including branding solutions, smart CRM, and more.
We are seeking a motivated Senior Business Development Manager – F&B & Retail Solutions to grow our Zalo Mini App–CRM solution in Vietnam. You will drive sales with F&B and retail SMEs, collaborate with marketing to boost product awareness, support client onboarding with the implementation team, and ensure long-term customer success through after-sales care.
Responsibilities
- Drive new business development and manage sales pipeline across F&B and retail shops and mini businesses in Vietnam.
- Build and maintain long-term relationships with shop owners and business decision-makers.
- Manage the end-to-end sales cycle: prospecting, pitching, negotiation, contracting, and deal closure.
- Collaborate with the marketing team to design campaigns, increase brand visibility, and support sales conversion.
- Work closely with the implementation team to ensure smooth client onboarding and product adoption.
- Provide ongoing account management and after-sales support to ensure client satisfaction and retention.
- Collaborate with internal teams (Managers, Legal, Finance, Technical) to structure deals, contracts, and payment terms aligned with company policies.
- Represent GIANTY at industry events, networking dinners, and partner engagements to strengthen visibility and trust in the market.
- Provide market insights and client feedback to support business strategy and portfolio prioritization.
Requirements
- Based in Ho Chi Minh City, with the ability to work across Vietnam.
- Minimum 3–5 years of B2B sales experience, preferably with a background in SaaS, POS/CRM/Loyalty solutions, or digital agencies.
- Strong understanding of decision-making processes for SMEs and local businesses in Vietnam.
- Hands-on, flexible, and energetic.
- Service-minded attitude: patient, supportive, and committed to helping customers succeed.
- Language skills: Vietnamese (native) and communicative Japanese or English (at least one foreign language required).
- Excellent negotiation, communication, and presentation skills.
- High level of professionalism, integrity, and a consultative approach in client interactions.
Why Join GIANTY?
- Work with a diverse portfolio of innovative products & services across industries.
- Opportunity to engage with Japanese and international partners while driving business impact in Vietnam.
- Collaborative culture that values initiative, accountability, and growth.
