Quality Assurance

Job RequirementsBachelor's degree in Banking, Finance, Business Administration, Law, or related fields.2–3 years of experience in Quality Assurance or Training within a Contact Center environment.Strong understanding of Customer Service operations in the banking or fintech industry.Skilled in call evaluation, feedback delivery, and coaching for performance...

Key Responsibilities:Control project process compliance and perform audits during the product development process in accordance with the organization's quality management system and ASPICE standards.Coordinate with the project to create related reports.Report project status to Project Manager and Quality Assurance Manager.Implement and follow common programs...

I. Job Description1. PQA task - QA Process:Coordinate with Project Managers (PMs) to support and monitor project performance through predefined metrics.Develop and update quality assurance documentation, internal reports, and processes related to software development and project management.Plan, control, track, monitor, and report issues related to...

Top 3 reasons to join usHi-tech working environmentYoung and dynamic colleaguesInternational experienceJob descriptionJob SummaryThe ideal candidate will have a strong background in software testing and quality assurance, with a keen eye for detail and a passion for ensuring the highest standards of quality.Key ResponsibilitiesDesign, review, and maintain...

About Founded in 2020, has emerged as a promising technology startup specializing in Customer Experience Management (CXM). We are driven by the unwavering belief that "Customer-centricity" is the key to unlocking sustainable business growth.In just one year, has achieved remarkable milestones that showcase our rapid growth and industry leadership: ...

Mô tả công việc:(Mức lương: Thỏa thuận)PURPOSE OF THIS POSITION:Spartronics Viet Nam is seeking a Quality Engineer for PCBA and Box-build, you will be responsible for leading the development and implementation of quality control measures and procedures to ensure the reliability and performance of our electronic components and assemblies. You...

Job DescriptionAlign & build SOP for Customer Service from end to end.Keeping updated timely and accurate information to CS Agent. Supporting in response to all questions about the process or business information.Maintain customer satisfaction rate, perform analysis of DSAT (bad rating) tickets, and come up with solutions or initiatives to improve...

As aQuality Assurance TechnicianatOtto International, you will be responsible for evaluating samples, giving comments to the factory in order to improve product quality and avoid potential faults in mass production. You will strive for operational excellence in performing your role. To control the quality of products by carrying out in-line and final...

As a Senior QA Engineer, you will be a key member of our quality assurance team, responsible for ensuring the quality of our software products. You will lead testing efforts, mentor other QA engineers, and contribute to the development and maintenance of our automated testing framework. You will work closely with developers, product managers, and other...

In Otto International, It starts with us; Our outstanding products and services are made possible by our most valuable resource: our people. It is their skills, passion, and precision that empower our excellent, customer-centric solutions.As a Quality Assurance Technician at Otto International, you will be responsible for evaluating samples, giving comments...