Merchandising Supervisor
3 days ago
Principal Accountabilities and Key Activities
- Product Development:
- Receive and analyse customers' sample requests, technical specifications, and work closely with R&D, technical to develop new products.
- Follow up on sample development (lab dips, strike-offs, fit samples, PP samples, etc.) and provide timely feedback to customers.
- Record and maintain complete data on samples, BOMs, costings, and lead times.
- Coordinate with customers for final sample approval before bulk production
- Proactively address discrepancies between forecasted demand and actual sales, working with relevant departments to find solutions.
- Resolve issues related to demand-supply imbalances, such as stockouts or excess inventory.
- Prepare accurate cost breakdowns and support negotiation with suppliers and internal departments to optimize cost, quality, and lead time.
- Item Creation & Order Management
- Work closely with our partner to generate the purchase plan base on the forecast and actual order
- Create new item codes in the SAP system following internal procedures.
- Prepare technical documents, product specifications, and coordinate with planning and production teams for trial and bulk production scheduling.
- Monitor WIP and production schedules, ensuring alignment with customer delivery plans.
- Ensure product information, quantities, and lead times are accurate and up to date
- Work with logistics and warehouse teams to ensure on-time shipment and proper export documentation.
- Bulk Production Follow-up
- Coordinate closely with the factory to ensure raw materials, fabrics, trims, and production schedules are well-managed.
- Monitor production quality (inline and final inspections) to ensure compliance with customer standards.
- Handle and resolve any technical, material, or scheduling issues during production.
- Work with logistics to ensure on-time shipment and delivery.
- Track and report order status, production progress, and shipment performance on a regular basis
Qualifications and Requirements
- Bachelor's degree in Textiles, Garment Technology, Supply Chain Management, Business Administration, or related fields.
- Minimum 3-5 years of experience in merchandising, preferably in fabric and/or garment manufacturing.
- Solid understanding of fabric and garment production processes, order management, BOM, costing, and sample procedures.
- Strong communication and negotiation skills with cross-functional coordination ability.
- Proficient in Excel, SAP systems, and English for business communication (both spoken and written).
- Detail-oriented, proactive, and able to work under tight deadlines and high pressure
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