Assistant Training Manager

2 weeks ago

Vietnam IHG Full time $15,000 - $30,000 per year
Description

Responsible for executing the hotel's training activities, including developing a complement of qualified departmental trainers and establishes a hotel system for generating training data and evaluating results.


Familiarize yourself with the IHG HR and Training Standards, localizing where necessary

Ensure effective training programs are in place for the following:
  • Brand Orientation
  • Brand Service Training
  • Train the Trainer
  • Customer Service Training
  • Technical job specific training (through certification of departmental standards and procedures)
  • Supervisory Skills Training
  • Management Development
  • Fire, Life Safety Training
  • Selling Skills  
  • Employee retraining

Monitor the progress of the Training Business Plan for each department to ensure that the training objectives are being achieved

Maintains all hotel training records

Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development

Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective

Attend departmental training session and critique performance

Use IHG benchmarks to monitor success of training programs and amend your efforts accordingly. Eg: ESPS, GSTS, achievement of budget, etc

Assist Department Trainers in preparing and conducting departmental training and assess accordingly

Prepare and monitor training programs for:
  • Management Trainees
  • Work Experience
  • Hotel School Trainees, etc

Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training

Ensure that Department Heads abide by their responsibilities of employee training against departmental SOPs

Produce monthly training reports for your Manager and the General Manager including:
  • Internal Training Programs conducted:
  • Who attended
  • Number of people attended
  • Duration of training
  • Who trained
  • Cost of delivery (including labor costs)
  • Anticipated return on investment and/or training goal

External training programs attended:


üWho attended

üNumber of people attended

üDuration of training

üWho trained

üCost of delivery (including labor costs)

üAnticipated return on investment and/or training goal

Liaise with other IHG Training Managers to share experiences and resources

Liaise with educational institutions conducting hospitality and training courses

Maintain current information and records of suppliers of training resources and materials

Delivers briefings of all internal programmes to executive management and department heads

Contributes towards regional activities as directed by Director of Human Resources 

What we need from you

Required Skills



•Experience utilizing an Applicant Tracking System

•Proficient in Word and Excel

•Experienced in Behavioral Interviewing and interpreting psychometric evaluations

•Ability to work across multiple business units

•Organized, systematic and good communication skills

•Demonstrated capability in impact and influence

•Fluent in English

Qualifications



•Degree in Education or Organizational Behavior and Development. Bachelor of Business or Hospitality Management (Major Org behavior)

Experience



•Should have 1-2years experience in an HR role (Regional and Unit) within a major customer focused organization.  Experience in developing, delivering, outsourcing and implementing training and development initiatives for a large, diverse organization

  • Marketing and Training Manager

    24 hours ago

    Vietnam BOLTTECH Full time $80,000 - $120,000 per year

    In this position you will....be leading integrated marketing and training strategies to drive awareness, acquisition, and sales conversion across bolttech Vietnam's partner channels, with a seamless blend of digital and retail touchpoints, from concept to execution. You will manage end-to-end planning and collaboration with partners to boost attach rates,...

  • VN - Legal & Compliance Assistant Manager

    3 days ago

    Vietnam Lixil Full time $700,000 - $2,100,000 per year

    Title: Assistant Manager, Legal & Compliance, VietnamJob Location: Gia Lam, Hanoi (with shuttle bus to pick up employees)Responsibilities:● Negotiate, draft and review sales & purchase contracts including supply agreement, distribution agreements, supplier agreements, project agreements, etc.● Advise and monitor regulatory requirements and changes...

  • IT Assistant Manager

    3 days ago

    Vietnam, Bình Dương, Binh Duong, A.P. Moller - Maersk Full time $60,000 - $180,000 per year

    Who We AreMaersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity, collaboration, and continuous...

  • Assistant Director of Finance

    3 days ago

    Vietnam IHG Full time $720,000 - $1,440,000 per year

    DescriptionProvide management with timely financial analysis for effective decision-making.  Prepare all statutory and management requirements of InterContinental Hotels Group and Owners.  Develop financial strategies including IT strategies to help develop the business and review periodicallyEmbrace and promotes the desired work culture around our Winning...

  • Dyehouse Assistant Manager

    7 days ago

    Vietnam Coats Group plc Full time $80,000 - $100,000 per year

    Date: 7 Nov 2025Location: VNCompany: CoatsRole Purpose (write a short paragraph why the role exists and its contributions to achieving Coats' goals)To lead and manage Hung Yen bulk dyeing production to achieve safe working environment and deliver highest right first time/colour quality and productivity. The role serves to help guide our bulk dyeing...

  • Assistant Pastry Chef

    5 days ago

    Vietnam IHG Full time ₫80,000,000 - ₫140,000,000 per year

    DescriptionYOUR DAY-TO-DAYPeople•    Direct/Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers•    Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues•    Train colleagues to make sure they deliver with...

  • Assistant Director of People

    3 days ago

    Vietnam IHG Full time $400,000 - $1,200,000 per year

    DescriptionAs Assistant Director of People & Culture, you ensure that employees are enabled and empowered through effective HR programmes, while fostering a positive and collaborative team culture. Your work supports a unique guest experience that reflects the Regent brand.Key Responsibilities:Oversee daily HR operations, ensuring optimal staffing levels and...

  • Assistant Chief Engineer

    3 days ago

    Vietnam IHG Full time $30,000 - $60,000 per year

    DescriptionResponsibilitiesAssist the Departement Head in managing day-to-day engineering operations, ensuring guest requests and maintenance tasks are handled efficiently.Supervise, train, coach, and evaluate engineering team members to maintain high performance and morale.Oversee the upkeep of all resort facilities and systems, including pools, drainage,...

  • Assistant to Manager

    1 week ago

    Ho Chi Minh, , Vietnam Aloha Consulting Group Full time ₫25,000,000 - ₫35,000,000 per year

    ACG_3225_JOB Our client is a leading health care and medicine corporation in Vietnam, seeking experienced professionals to join their firm. Receive, check, and accurately enter product information into the system according to instructions. Print warehouse receipt and delivery slips, reconcile with documents, and forward to relevant departments.Monitor and...

  • Outlet Manager

    2 weeks ago

    Vietnam Marriott Hotels Resorts Full time $40,000 - $60,000 per year

    Description JOB SUMMARYAreas of responsibility of new restaurant - Nikura restaurant, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the...