Software Technical Architect

The Company

InfoTrack is an award-winning technology company creating superior solutions for the legal industry. As a market leader in our core Australian market, we embarked on a global expansion that will see us bringing the most innovative, intuitive, and customer-friendly technology to the legal industry around the globe.

The Team

The Global Platform team is a close-knit team that serves the development and business leadership teams around the globe. We are thought leaders and the InfoTrack team who think and act with a global mindset.

The Challenge

Our mission is to build the most scalable and innovative global line of business products to enable horizontal and vertical growth for the business. We aim to achieve this by adopting the latest development paradigms and cutting-edge technologies to enable all development teams to ship great products.

The Role

The product owner of the Platform Team will, in collaboration with other members of Global, initially drive the roadmap for the platform (growing into a position where you are assisting in creating the roadmap) and ensure the InfoTrack business is aligned globally. A perfect role for candidates wishing to grow into Product Management in the future.

• Architect and evolve a scalable, modular, and extensible SaaS core platform used by global feature teams.
• Define and enforce architectural standards, patterns, and best practices to ensure consistency and maintainability across all platform components.
• Collaborate with cross-functional teams (product, DevOps, QA, and regional feature teams) to align on platform capabilities, shared services, and integration strategies.
• Identify and eliminate duplication of work across teams by designing reusable services, shared libraries, and standard APIs.
• Own the technical roadmap for the core platform in alignment with product vision and long-term scalability goals.
• Conduct architecture reviews, technical audits, and evaluate new tools/technologies to improve system performance and development efficiency.
• Mentor and guide engineers in the team, encouraging sound engineering decisions and promoting a strong technical culture.
• Ensure the platform is secure, resilient, and performs at scale, considering multi-region requirements.
• Participate in incident reviews and root cause analysis for major issues that impact the platform or regional feature teams.

• Proven experience (15+ years) in software development, with at least 3+ years in a software architect or senior technical leadership role
• Strong understanding of microservices, event-driven design, event sourcing and asynchronous communication patterns
• Hands-on experience with messaging platforms such as RabbitMQ, Kafka, Mass Transit or similar
• Strong knowledge of distributed system design: data consistency, eventual consistency, failover, resiliency patterns, etc
• Hands-on experience designing scalable platforms with clear boundaries and modular components that support downstream development teams, with strong emphasis on reliability, scalability, and observability
• Experience with cloud platforms (AWS, GCP, or Azure), CI/CD pipelines, and containerization (e.g., Docker, Kubernetes)
• Proficiency in one or more backend languages (e.g., C#, etc) and modern architectural tools and frameworks
• Excellent communication skills with the ability to explain complex technical concepts to stakeholders across different geographies and levels of technical expertise
• Strong leadership and collaboration skills in a distributed team environment
• Strong English communication

Who you will be working with

• Engineering team members
• Product management team

How you will add value

• Raising the bar of what-good-looks-like within the Company Engineering
• Design, development, and delivery of quality, maintainable backend, web applications
• Creation of APIs which will be consumed both internally and externally
• Involvement in data-driven product experimentation
• Writing clean, scalable, testable code to support and enable the growth of the company
• Participation in discussions of system architecture
• Coaching and mentoring of more junior team members