head of retail banking strategy
4 days ago
Key Responsibilities:
- Lead strategic initiatives to grow and transform retail banking.
- Optimize performance through data, systems, and process improvement.
- Champion customer experience and service excellence.
- Oversee training programs to build strong frontline and sales capabilities.
Requirements:
- 15+ years in retail banking (Background from foreign banks), business management, or strategy roles.
. - Proven leadership and cross-functional collaboration skills.
- Strong analytical mindset and passion for customer experience.
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