Director, Solution Architecture

Job Purpose
The job holder design, select technology solutions to meet actual business needs. Participating in the construction of system architecture, building and ensuring architectural standards in accordance with the business and development requirements of the bank.

Key Accountabilities (1)
Solution Architecture

• Direct the team to gather functional requirements and specifications from current users to identify areas for improvement and/or integration for existing systems.
• Review and improve proposals for technology solutions, addressing current architectural constraints and future architectural improvements.
• Promote engineering best practices (e.g. test-driven development, continuous integration, and automated deployment).
• Take the lead in improving existing applications and creating new ones, while ensuring application software is efficiently designed, manufactured, tested, and met business requirements.
• Ensure solutions are designed in line with Technology's roadmap and strategic direction.

Key Accountabilities (2)
Customer-centric

• Responsible for making customer-centric decisions that have a profound impact on the utility and usability of systems that ensure user needs.
• Apply Design Thinking to collaborate with Product and Solution Management in ensuring that proposed solutions meet user, customer and market needs.

Project Management

• Manage project conflicts, challenges, and dynamic business requirements to keep operations running at peak performance.
• Work with team leaders to resolve people issues and project barriers, and do root cause analysis to help teams continuously improve their practices to ensure maximum productivity .
• Train, mentor, and help improve the efficiency of Agile teams, instead of directly specifying solution designs.

Key Accountabilities (3)
PEOPLE MANAGEMENT

• Oversee human resources planning and execution (headcount & costs) of their function/ sub- function
• Attract, onboard and retain the right talents for a high- performing team
• Establish and communicate sub- function/ function and individual KRAs/ KPIs, goals, action plan, expectations and results to reporting line
• Manage sub- function/ function performance & provide feedback regularly (following the annual performance management cycle)
• Define team's capability requirements and enable team member's professional and personal development through capability assessment, training, coaching & feedback, mentoring, etc.
• Motivate and recognize team members' contributions towards the team's shared goals
• Responsible for developing talents within the function/ sub- function
• Act as a role model and promote corporate culture at function/ sub- function level
• Understand & communicate relevant HR offerings to team members.

Key Relationships - Direct Manager
Head of Enterprise Architecture

Key Relationships - Direct Reports
Staff of under functions

Key Relationships - Internal Stakeholders
Interal units in Division and other Divisions

Key Relationships - External Stakeholders
State agencies (SBV, Technology department…); external Vendor

Success Profile - Qualification and Experiences
Qualifications

• Bachelor's or Master's Degree in computer science, software engineering or information technology

Work Experience

• At least 12 years of relevant experience working on software development projects with at least 3 years or more as a Practicing Software Engineer and at least 5 years or more as a Solution Architect with experience formerly in top engineering resolution activities and a minimum of 7 years in a management position
• Experience and gain insights into the latest technology trends (AI/ML, IoT, RPA, Edge Computing, Blockchain, AR/VR)
• Significant experience in infrastructure, environments, and deployment strategies/technologies to drive efficient work methods and DevSecOps

Experience in making architectural decisions at the product and team levels

• Experience working on projects spanning multiple journeys and groups
• Having in-depth experience in Agile Software Development and a firm grasp of Agile principles, practices and Scrum methodology
• Experience working in Agile teams to support successful digital transformation projects, participating in end-to-end planning for implementation

Language level

• English, according to TCB's regulations from time to time