Assistant Director of Banquet Operations

7 days ago

Vietnam IHG Full time
Description

As the Assistant Director of Banquet Operations / Banquet Operations Manager, you will oversee the procurement, coordination, and successful delivery of all conferences, meetings, and banquet events.

Key Responsibilities:

Coordinate and monitor all meetings, conventions, and related events.

Ensure all contracts are completed, updated, and properly documented.

Manage departmental standards and procedures, including confirming signed business before planning begins.

Oversee the rooming list process and ensure accuracy.

Coordinate the allocation of event and conference spaces.

Host and entertain clients as required.

Work closely with the Reservations Department regarding room availability and guest preferences.

Collaborate with key departments—including the Sales Team, ICHG Reservations Office, and Regional Sales & Marketing—to secure business opportunities.

Conduct room familiarizations and site inspections.

Maintain and develop strong relationships with business partners, meeting planners, travel agencies, tour operators, airlines, and corporate clients.

Supervise banqueting staff, facilities, sales, and costs to ensure maximum departmental profitability.

Continuously analyze and monitor the following areas to ensure optimal performance:

Product and service quality

Guest satisfaction

Merchandising and marketing effectiveness

Operating costs

Sanitation, cleanliness, and hygiene standards

Oversee the preparation, presentation, and service of banquet food and beverages to ensure consistent high quality.

Foster and maintain effective employee relations.

In collaboration with the Food & Beverage Manager and Executive Chef, supervise the pricing and development of banquet menus, beverage selections, and wine lists, considering:

Local preferences

Market needs

Competitor offerings

Industry trends

Standardized recipes

Cost factors

Product availability

Merchandising and promotional opportunities

At IHG, we genuinely care about people, and we demonstrate this by living our promise of True Hospitality every day. This is what connects every colleague across all IHG hotels:

True Attitude: Being caring, making a positive impact, and building genuine connections with guests.

True Confidence: Having the skills and knowledge to perform your role, and giving guests confidence that they can rely on you throughout their stay.

True Listening: Paying close attention to what guests say, observing body language, and understanding their needs and expectations.

True Responsiveness: Providing guests with what they need promptly, thoughtfully, and sincerely.

There is much more to this role than we can capture here. Ultimately, it's about creating exceptional experiences, doing what is right, and understanding people.



.

  • Assistant Banquet Manager

    2 weeks ago

    Vietnam IHG Full time

    DescriptionYOUR DAY-TO-DAYPeople•    Direct/Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers•    Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues•    Train colleagues to make sure they deliver with...

  • Assistant to Director

    3 days ago

    Ho Chi Minh, , Vietnam Aloha Consulting Group Full time

    ACG_3224_JOB Our client is a leading health care and medicine corporation in Vietnam, seeking experienced professionals to join their firm. Compile, analyze, and monitor the implementation progress of the operational plans of departments under the Supply Division.Support the Division Director in administrative tasks, preparing documents, meeting minutes,...

  • Banquet Manager

    2 weeks ago

    Vietnam IHG Full time

    DescriptionYOUR DAY-TO-DAYPeople•    Direct/Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers•    Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues•    Train colleagues to make sure they deliver with...

  • Director of Marketing

    5 days ago

    Vietnam IHG Full time

    DescriptionAs a Director of Marketing & Communications, you will lead the successful implementation of branding strategies and tactical marketing initiatives to support the hotel's short- and long-term growth and profitability objectives. Responsibilities include planning, directing, coordinating, and executing all Public Relations activities, while...

  • Director of Operations

    5 days ago

    Phu Quoc, Vietnam AccorHotel Full time

    Company Description Established in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and...

  • Assistant Director of Human Resources/Human Resources Manager

    1 week ago

    Vietnam Marriott Hotels Resorts Full time

    Description JOB SUMMARYAssists the Director of Human Resources in executing strategies that serve to attract, retain, and develop diverse premiere talent. Position directs and works with human resource employees to carry out the daily activities of the Human Resource Department, including recruitment, total compensation, employee relations, and training and...

  • Assistant Director of Human Resources/Human Resources Manager

    1 week ago

    Vietnam Marriott Hotels Resorts Full time

    DescriptionPOSITION SUMMARY   The HR Manager/Assistant Director of Human Resources directs and works closely with Human Resources and Operations teams to carry out the daily activities of the Human Resources Office, including oversight of recruitment, total compensation, training and development, associate/labor relations, and performance management.This...

  • Chef De Cuisine

    2 weeks ago

    Vietnam IHG Full time

    DescriptionYOUR DAY-TO-DAYPeople•    Direct/Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers•    Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues•    Train colleagues to make sure they deliver with...

  • Assistant Director Engineering

    5 days ago

    Phu Quoc, Vietnam AccorHotel Full time

    Company Description Established in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and...

  • Assistant - Operations

    3 days ago

    Vietnam, Bình Dương, Binh Duong, A.P. Moller - Maersk Full time

    Location: VSIP 2, Thu Dau Mot, Binh Duong (No shuttle bus service)ResponsibilitiesInbound OperationsCheck PO/ASN, liaise with relevant parties for missing data.Verify warehouse capacity, arrange bookings for customers.Review Customs Declaration vs CI/PL, confirm with factory/broker.Track and reconcile stock between WMS, customs, and customer systems.Handle...