124642 - Field Service Engineer - Medical Equipment

1 week ago

Hanoi, Hanoi, Vietnam RGF HR AGENT VIETNAM CO., LTD. Full time $30,000 - $60,000 per year

Position: Field Service Engineer - Medical Equipment

Job Code: 124642

- Working location: Cau Giay Ward, Ha Noi

- Monthly Salary: negotiable

Responsibility

Position Objective/Expectation:

  • The Field Service Engineer will install, repair, maintain, and relocate company's medical diagnostic equipment in the point of care and clinical laboratory environment, utilizing their technical knowledge of diagnostic systems.

Job Responsibilities:

  • Instruct/ Guide the distributors on how to install/repair/perform maintenance on our instruments.
  • Accompany the distributors on their demos at existing/potential customers' sites and promote our company/brand.
  • Perform service activities efficiently and effectively as requested (including but not limited to installation, operator training, preventive maintenance, testing, inspecting, troubleshooting, adjustments, calibrations, alignments, and part replacement) and ensure ongoing effectiveness.
  • Manage the territory of assigned equipment and parts inventory to meet customer needs and contribute to the sales of service products to meet revenue goals.
  • Ensure customer satisfaction and improve service outcomes by delivering speedy and high-quality service. Act as a trusted advisor to the company's customers by understanding customer needs and providing appropriate solutions.
  • Provide feedback to the manager concerning performance anomalies encountered in the field and suggest recommendations for improvements.
  • Review service manual documentation to ensure accuracy and current revision levels, and translate these documents into local language when the need arises.
  • Maintain Device History Records and monitor modification and software upgrade status.
  • Review failure trend analysis data for each product assigned. Identify failure trends and report them to management for resolution.
  • Maintain professional and technical knowledge pertaining to service activities described by attending educational classes as required and reviewing technical bulletins.

Requirements

  • Education: Degree in Engineering or related fields.
  • Gender: Any
  • Age: Any
  • Language: English - Business Level

  • Experience:

  • Have 3+ years' experience in the repair, maintenance, and installation of medical diagnostic equipment used in a laboratory setting.

* This position will routinely require extensive or overnight travel on short notice within or sometimes beyond defined territory or routine business hours to support customer needs.

* Able to lift and carry equipment up to 50 kg

* Driver's license required

  • Preferable Skill / Experience:

  • Experience with HbA1c or urine testing is preferred

NOTICE:

Only shortlisted candidates will be approached by RGF's consultant. Your resumes will be recorded in our system, and you will receive our Job Introduction Auto-email with suitable jobs in the coming time. Please check your email to get our vacant job. Thanks so much

Job Type: Full-time

Application Deadline: 2025/12/06

  • Field Service Engineer

    3 days ago

    Hanoi, Hanoi, Vietnam STERIS Full time ₫4,000,000 - ₫8,000,000 per year

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Summary As a Field Service Engineer, you will provide technical assistance and service education in native language on various mechanical, electro-mechanical, electronics & multi-networking...

  • Field Services Engineer

    2 weeks ago

    Hanoi, Hanoi, Vietnam ESI an MKS Brand Full time $60,000 - $80,000 per year

    We are looking for an exceptional Field Service Engineer who can…Conduct on site system installations, troubleshooting, and preventive maintenance.Assist customers to use ESI equipment smoothly.Preliminary contact for all of customers' system problems.Provide professional service to achieve the best customer satisfaction & loyalty.Effectively implement...

  • BioMed Engineering Specialist

    5 days ago

    Hanoi, Hanoi, Vietnam IDS Medical Systems (idsMED) Full time ₫6,000,000 - ₫12,000,000 per year

    Job Desc :Service Execution & Planning : Perform warranty, preventive, and breakdown maintenance; ensure timely response and job completion within organizational targets.Customer Coordination & Communication : Plan appointments, handle inquiries, maintain professional communication, and build strong relationships with biomedical engineers and key...

  • Medical Engineer

    2 weeks ago

    Hanoi, Hanoi, Vietnam Công ty Cổ phần Thương mại Cổng Vàng Full time ₫1,500,000 - ₫4,500,000 per year

    Company DescriptionGoldenGate JSC is a leading distributor in the fields of Obstetrics, Gynecology, Infection Control, and Cardiology, along with other medical specialties. With offices in Hanoi, Ho Chi Minh City, and Da Nang, the company has established a strong nationwide distribution network.We provide advanced medical products and solutions to a wide...

  • Field Service Engineer

    3 days ago

    Hanoi, Hanoi, Vietnam MKS Instruments Full time $30,000 - $60,000 per year

    We are looking for an exceptional Field Service Engineer who can…Conduct on site system installations, troubleshooting, and preventive maintenance.Assist customers to use ESI equipment smoothly.Preliminary contact for all of customers' system problems.Provide professional service to achieve the best customer satisfaction & loyalty.Effectively implement...

  • Equipment Engineer

    2 weeks ago

    Hanoi, Hanoi, Vietnam Viettel Semi Full time ₫2,500,000 - ₫7,500,000 per year

    Equipment Engineeris focusing on improving tool performance and availability while meeting uptime and cycle time requirements.CMP : Chemical Mechanical PlanarizationCVD : Chemical Vapor DepositionPVD : Physical Vapor DepositionEPI : EpitaxyDIF : DiffusionWET : Wet CleanME : MetrologyEtch : Wet Etch and Dry EtchLIT : LithographyJob Description:Your main...

  • Field Services Engineer

    3 days ago

    Hanoi, Hanoi, Vietnam Công ty TNHH Dasan Vietnam Full time

    Mô tả công việc:(Mức lương: Thỏa thuận)The Field Services Engineer II (FSE-II) is responsible for configuring, installing, and testing DASAN products and providing training and on-site support for DASAN customers during Professional Service sessions or during extended periods in a Resident Engineer role. The FSE must be an expert on the...

  • Field Service Engineer

    1 week ago

    Hanoi, Hanoi, Vietnam Công ty TNHH Delta electronics Full time ₫300,000 - ₫600,000 per year

    Mô tả công việc:(Mức lương: Thỏa thuận)Delta Electronics is seeking a motivated and skilled Field Service Engineer (FSE) to join our Data Center Service team in Hanoi, Vietnam. The ideal candidate will be responsible for providing installation, commissioning, technical support, troubleshooting and maintenance for UPS, precision cooling. This...

  • Medical IT Engineer

    2 weeks ago

    Hanoi, Hanoi, Vietnam Fujifilm Vietnam Full time ₫2,500,000 - ₫7,500,000 per year

    Company DescriptionFujifilm Holdings Corporation, established in 1934, is renowned for its commitment to innovation and excellence. Since 2011, Fujifilm Vietnam has operated with headquarters in Ho Chi Minh City and a branch in Hanoi, dedicated to providing advanced products and solutions to the Vietnamese people and industries. Its Healthcare Division...

  • Service Engineer

    1 week ago

    Hanoi, Hanoi, Vietnam Ingersoll-Rand Full time $40,000 - $60,000 per year

    Responsibilities:Perform installation, inspection, diagnose, maintenance and rectification on compressed air system at various commercial and industrial establishments.Conduct site and classroom training to customers on compressed air system.Recommend necessary actions to improve the efficiency and reliability of customer's compressed air system.General...