Hotel Manager
6 days ago
At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we're proud to be a certified B Corp with hundreds of trips in over 100 countries.
The world needs more Intrepid people:
At Intrepid, our hotels aren't just a place to stay; they are an experience, with each detail highlighted for the comfort of our customers. And right now, we need a Hotel Manager in Vietnam to drive this experience
As our Hotel Manager, you'll oversee all aspects of the hotel operations. You'll handle diverse tasks including meeting with guests, handling imports/ exports and inspecting facilities and equipment. You'll collaborate with all departments, from front-of-house service to behind-the-scenes logistics, to ensure quality of service. You'll develop and implement business plans that align with Intrepid's goals of sustainable, experience-rich travel (SERT) while keeping an eye on revenue and market positioning.
Managing and developing your team will be a core part of the role – you'll coach, guide and lead through example, to maintain an enthusiastic and efficient team
If you're a leader with a genuine passion for hospitality and management, take your career to the global stage by applying with us
This full-time, permanent position is based on-site in Hoi An, Vietnam, requiring some flexibility in work hours due to the operational nature of the role.
Some of the experience you'll bring may include:
- A degree in Hospitality Management, Tourism, or a related field
- Minimum 3 years' experience in a managerial role within the hotel or hospitality industry
- Strong understanding of hotel operations and Vietnamese culture & society
- Proficiency in hotel management systems and Microsoft Office applications
- Excellent communication skills, with good English proficiency
- Ability to manage multiple priorities and perform effectively under pressure
Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.
Rewarding and developing our people is important to us, some of our work perks include:
- A free Intrepid trip every year, plus generous discounts for families, and close friends
- 5 extra days of leave a year for use on Intrepid trip's
- A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
- Access to e-learning platforms, professional development and mentor programs
- 20 hours of volunteer leave every year to use on causes most important to you
- Employee Assistance Program, a 24/7 service that offers counselling for you and your family
We are Real. Together. Ambitious. Impactful.
These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.
At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable adjustment or accomodation to submit your application, please email with your name, location, and the adjustments you need, we will then be in touch to support your application.
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