Customer Product Owner

23 hours ago

Hanoi, Hanoi, Vietnam Globant Full time

We are a digitally native company that helps organizations reinvent themselves and unleash their potential. We are the place where innovation, design and engineering meet scale. With more than 29,000+ employees and present in 33 countries across 5 continents, we're partnering with companies like Google, Electronic Arts, and Santander, among others.

Responsibilities

  • Understanding the customer's goals and advising technical and non-technical stakeholders on how to achieve those goals using our technology.
  • Being an expert and evangelist for the platform, and in how to deploy our capabilities to maximise customer success.
  • Collaborating with the Customer, Sales Team, Design and Execution Team to create the product roadmap and set release scope & objectives.
  • Creating product documentation, user flows, and rough wireframes, and working with designers to refine the customer experience into a polished, shippable product.
  • Clarifying, identifying, and tracking requirements and issues, removing barriers, and escalating project issues where required.
  • Helping to drive and contribute towards continuous improvement across the Delivery Organisation.

Must have:

  • At least 4 years of experience as a Product Owner
  • Familiarity with the software development lifecycle.
  • A background in product ownership or project management in software development
  • Experience managing multiple projects at scale in cross functional teams
  • Expert in capturing and communicating high quality requirements to customers and technical teams.
  • Sound knowledge of UI/UX and ability to convey the user journey via high fidelity designs.
  • Excellent communication skills to engage with our customers in a professional and respectful manner.
  • Commercially aware and able to support sales in closing customers
  • Analytical and problem solving skills
  • Good at English skills.

Nice to have:

  • Experience building and launching a mobile app.
  • Working knowledge of Scrum, Agile or Waterfall Methodologies.

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