Business Analyst

A - About Birdeye

Birdeye is the pioneer crypto intelligence company that focuses on empowering traders, builders and institutions with real-time and customizable blockchain data. Our growing product suite enables fair access to high-impact crypto intelligence and opportunities on Solana, Sui and major EVM chains:

• is the all-in-one trading data tool built for alpha traders that offers real-time price charts, smart money flows, undiscovered gems, and rich historical data across 300+ exchanges. Trusted by millions of users over the past few years, is the go-to platform for the winning minds.
• Birdeye Data Services (BDS)
  is a high-performance data provider that delivers real-time, accurate, and comprehensive on-chain data across tokens, wallets, trades, and protocols. From fast-moving startups to global leaders like Phantom, Raydium, Coinbase, and Bybit, BDS powers teams of all sizes with the data they need to build and scale confidently.

Birdeye has offices in Singapore and Hanoi:

• Singapore Office: 28 Genting Lane, #09-02 Platinum28, Singapore
• Hanoi Office: Floor 18, Office Tower T2, Heritage West Lake, 677 Lac Long Quan, Tay Ho, Ha Noi, Viet Nam

B - About the role

We're seeking a crypto-native Business Analyst / Product Manager to align product strategy with client needs, improve delivery efficiency, and ensure commercial viability.

This role bridges business, user, and engineering teams to define the vision, scope, and roadmap of our financial data product. The Business Analyst / Product Manager will gather market insights, translate complex financial workflows into structured product requirements, and oversee feature delivery from concept to release.

A solid understanding of crypto markets, protocols, and on-chain data is essential for this role.

Working location: Hybrid (Hanoi Office)

I - Your Responsibilities

Core Responsibilities

• Define and prioritize product requirements to align with institutional client needs: Translate business goals and market feedback into clear functional specifications to guide development.
• Collaborate with engineering and design teams to deliver high-impact product features: Ensure technical feasibility and user experience quality in every product release.
• Conduct competitive and market analysis to identify opportunities and gaps: Benchmark against global financial data platforms to drive differentiation and strategic positioning.
• Facilitate stakeholder communication and alignment: Maintain clear documentation, status updates, and roadmap visibility across teams and management.
• Develop and maintain the product roadmap: Balance long-term vision with short-term deliverables to support business growth and operational readiness.
• Analyze data usage and client feedback to inform continuous improvement: Use analytics and user interviews to refine product performance and adoption metrics.
• Stakeholder relationship management: maintain and develop relationships with data vendors and/or other external partners to ensure smooth product development.

Additional

• Support pre-sales or client onboarding with product expertise: Provide feature walkthroughs or gather feedback from key clients to enhance retention.
• Represent the product at internal or industry events: Share insights on product direction and collect competitive intelligence.
• Contribute to documentation and training materials: Help improve internal knowledge base and onboarding processes.

II - What you bring

• You have 2-5 years of experience in Product Management or Business Analysis within B2B SaaS, fintech, or data platforms.
• You have solid crypto market knowledge, understanding DeFi mechanisms such as AMM, Perp, and lending, enabling you to design products that fit on-chain users' needs.
• You're skilled in requirements gathering, documentation, and roadmap prioritization, ensuring clarity for developers and stakeholders.
• You have strong stakeholder management and communication skills, bridging technical and business perspectives effectively.
• You're confident working with APIs, data schemas, and integration workflows, understanding how data products are built and consumed.
• You demonstrate analytical and critical thinking, using data to guide product decisions and validate outcomes.
• You're detail-oriented, structured, and comfortable driving complex products from concept to launch.

It's a plus if:

• You have experience with market data terminals like Bloomberg, Refinitiv, or FactSet.
• You're familiar with Agile or Scrum frameworks and can manage sprint planning and backlog grooming.
• You can use SQL or data query tools to explore datasets or validate product outputs.
• You have experience in crypto trading or investing, and are familiar with how traders evaluate opportunities, including market cap, team strength, and financial data, to help you conceptualize product value from a user's perspective.

C - What we offer

• Competitive salary (based on skills and experience) and benefits package.
• Hybrid work model - enjoy the flexibility of working remotely and in the office.
• Be a part of a passionate team building the future of crypto - we're not just colleagues, we're a tribe.
• A fast-paced environment with exciting challenges and opportunities to learn and grow