Senior Quality Engineer

At GHN, we're proud to be one of Vietnam's first full-service e-commerce logistics companies, established in 2012 with a bold mission: "to serve the professional shipping needs of e-commerce partners nationwide."

Over the past decade, we have grown into a leader in the field:

• We support over 400,000 clients nationwide – from large e-commerce platforms to independent sellers.
• We handle up to 600,000 parcels a day and more than 20 million deliveries each month, spanning all 34 provinces and cities across Vietnam
• Our network is deeply integrated with major marketplace platforms such as Shopee, Lazada and Tiki, making us a key partner in the country's digital commerce ecosystem

What distinguishes us:

• We provide a comprehensive suite of logistics services for e-commerce: from B2C shipping, enterprise freight, warehousing & order fulfilment, to value-added services
• We have built pioneering infrastructure in Vietnam – including two fully-automated "Auto-Sorting" systems, making GHN among the earliest adopters of such scale in the country
• We maintain a strong customer-centric culture: for sellers, buyers and platforms alike: "Whether you're operating a major online store or simply shipping a single order, GHN stands ready to deliver professional service."

As the Senior Quality Engineer for Payment team, you will join a dynamic team to build Payment & Finance & Accounting Information System (FAIS) - a next-generation financial platform redefining how GHN records, controls, and analyzes all financial transactions and cash flow across the organization from scratch, you will:

• Shape and deliver the quality strategy for GHN's core financial and accounting platform, integrating all operational systems with automated layers of payment processing, accounting logic, and financial management flows.
• Translate strategic business and user insights into a practical testing roadmap, automating end-to-end financial workflows covering COD management, revenue and cost recognition, supplier payment processing, bank integrations and reconciliations.
• Design and embed next-generation testing and monitoring systems for real-time financial reporting, planning, forecasting, and capital control — ensuring GHN's finance foundation is scalable, transparent and audit-ready.
• Partner closely with product, engineering, finance, operations and data teams to define requirements, shape system design, execute test plans, and validate outcomes — ensuring the platform aligns with business goals, user needs and regulatory standards.
• Drive a mindset of continuous quality improvement: define quality metrics (e.g., automation coverage, bug leakage), monitor quality health, lead root-cause resolution, and elevate QE practices across the FAIS team.

At GHN, our product culture defines how we work, think, and create — and as a Senior Quality Engineer you will be deeply embedded in it. Our core pillars:

• User-Centric Mindset: Every product decision starts from and ends with real user needs — whether of Finance, Accounting or Operational users.
• Data-Driven: We trust data over assumptions. In the domain of financial systems, accuracy, auditability and consistency across all sources are non-negotiable.
• Balanced Discovery & Delivery: We validate, prioritise and simplify complex financial workflows into efficient solutions — learning what users want and delivering impact fast.
• Ownership & Continuous Improvement: As a senior member of the team you'll take full ownership of product accuracy, value and user adoption — measuring, learning, iterating to ensure scalability and long-term transparency.
• Dare to Fail & Working Backward: We embrace bold ideas and view every failure as an opportunity to learn. We start with the desired customer outcome and reverse-engineer the path to success.

We're looking for someone who resonates with these principles — someone who not only ensures high quality on a technical level, but also contributes actively to the culture of product excellence and engineering discipline at GHN.

• Define and lead the quality strategy, standards and practices for the Payment & FAIS platform from the ground up, ensuring the architecture, implementation and operations meet the highest standards of reliability, security, performance and compliance.
• Partner closely with product, engineering, finance and operations teams to drive test planning, automation and continuous improvement of the end-to-end financial transaction flow — from order capture, payment processing, cash-flow recording, reconciliation, to financial closing and reporting.
• Design, implement and maintain a robust automation framework, including integration tests, API tests, end-to-end workflows and scenario coverage for all major business flows (payments, collections, refunds, cross-system integrations).
• Establish and maintain performance, stress and scalability testing practices to ensure the FAIS platform can handle high transaction volumes and rapid growth across the entire company.
• Drive the adoption of best practices in software quality assurance, shift-left testing, CI/CD integration, code quality metrics, and test data management; influence engineering decisions from early stages to ensure testability, observability and robustness.
• Monitor quality KPIs (defect leakage rate, test coverage, automation ratio, cycle time, mean time to detect/fix defects) and report on quality health to stakeholders, making recommendations for improvement.

• 4+ years of end-to-end software quality engineering experience, with focused on leading test automation and performance engineering 2+ years (JavaScript, Python)
• Hands-on experience with CI/CD pipelines and test automation integration
• Strong analytical and problem-solving capabilities, leveraging existing metrics, logs to drive decisions.
• Demonstrated ownership mindset and eagerness to grow in a fast-paced environment.
• Excellent communication and collaboration skills with cross-functional teams.
• User-centric mindset and passion for building impactful products.
• Familiar with Agile methodologies and product management tools (e.g., Jira, Notion, ClickUp)
• Familiarity with observability tooling (Grafana, Datadog, ELK, or equivalent) and the ability to triage incidents affecting payment availability.
• Experience in payments, fintech, banking, reconciliation is a plus.

Benefits:

• 13th-month salary and Performance Bonus
• Quarterly KPI bonus
• Social and Unemployment Insurance
• Premium Healthcare Insurance
• Annual health checkup
• Annual salary review
• Annual team building/company trip
• Internal and external training opportunities
• Monthly Happy Hour