Technical Officer, Health Information System

FHI 360 Vietnam is seeking a qualified and motivated Vietnamese candidate to serve as a (Senior)Technical Officer, Health Information System (HIS) based in our office in Hanoi.

Main responsibilities:

The (Senior) Technical Officer will play a key role in strengthening Health Information System (HIS) for the HIV and TB programs. This position will support the effective operation, maintenance, and use of facility- and national-level health data systems essential for patient management, program monitoring, and data-driven decision-making.

The (Senior) Officer will work closely with government partners, software developers, and project teams to ensure HIV, TB and other health program data are fully integrated within national digital health platforms, while also promoting the use of high-quality data for program improvement. Specific responsibilities may include but are not limited to the following:

• System Development and Integration: Collaborate with government partners, software developers, and program teams to support the development, integration, and enhancement of TB and HIV data within national health information systems.

• Technical Translation: Translate TB and HIV programmatic and reporting needs into system specifications and data standards and liaise with software developers to ensure proper implementation.

• Data Quality Assurance: Conduct data quality assessments, troubleshoot discrepancies, and support national and subnational partners to improve data quality in TB and HIV information systems.

• Capacity Building: Work with government partners to design and deliver training for health facilities and provincial staff on system use, data quality assurance, and data-driven decision-making.

• Stakeholder Engagement: Serve as the primary focal point for engagement with government counterparts on TB and HIV to strengthen, fostering collaboration, coordination, and national ownership.

• Representation and Coordination: Represent the project in technical working groups, coordination meetings, workshops and field trips.

• Data Use for Action: Promote the use of routine TB and HIV data for program review, planning, and evidence-based decision-making at facility, provincial, and national levels.

• Cross-Cutting Collaboration: Cultivate strong working relationships across FHI 360 programs and units, Government of Vietnam institutions, USG, and other key stakeholders, providing technical support as needed.

• Other Duties: Perform other relevant tasks as assigned to advance project objectives and outcomes. 

Experience and abilities for the position:

• Bachelor's degree in HIS, public health, or related fields with at least two years of working experience. Master's degree preferred.

• 3 years' experience in HIS activities including developing systems and tools for data collection, analysis and presentation.

• Knowledge and experience in both TB and HIV program reporting requirements is asset.

• Ability to work well with all project staff, implementing agencies, GVN counterparts, donor agencies

• Highly responsible, organized person that pays attention to details.

• Ability to work under pressure, meet deadlines, and achieve ambitious results.

• Well-developed written and oral communication skills in both Vietnamese and English

• Ability to travel as necessary.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants' previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant's tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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