QA Engineer

1. INTRODUCTION
a. About Fetch:

Our mission is to offer Vietnam's most talented technologists a platform to connect with some of the world's leading tech companies and build their expertise on a global scale. Over 4 years, Fetch has built a good reputation and is trusted by many Vietnamese and foreign companies; And Fetch will continue its good work to bridge the divide between the World and the Vietnam Tech sector.

b. About Client:

Our client is a leading global company specializing in creating engaging, high-quality online entertainment experiences for a diverse audience. Join a passionate and talented team as they continue to expand and enhance our portfolio of entertainment.

2. RESPONSIBILITIES

We are looking for a QA Engineer to join our team. This hybrid role will involve testing new game features and promotions as well as maintaining the stability of live production environments. The QA will play a key role in ensuring new features work as expected while also monitoring live systems for any issues. The role requires flexibility to work during weekends and manage overtime as needed, particularly during critical testing periods or production incidents.

Game Feature & Promotion Testing:

• Test game features (bonuses, loyalty programs, etc.) to ensure functionality and quality.
• Perform manual testing on both desktop and mobile platforms. Willing to adapt to automation testing scripts (Python).
• Identify, document, and track bugs using Lark, ensuring effective follow-ups and clear communication with the team.
• Conduct full system/regression testing to ensure updates or new features don't affect existing functionality.

Production Environment Monitoring & Stability:

• Test and verify production hotfixes, patches, and updates to minimize disruption to live systems.
• Monitor the live production environment for performance issues, bugs, or user-facing incidents.
• Proactively identify and document critical issues in the live system, working with developers for quick resolution.
• Perform regression and smoke testing post-deployment to ensure stability and minimal user disruption.

3. REQUIREMENT

• 2+ years of manual QA testing experience, with exposure to both feature testing and live system monitoring.
• Strong understanding of promotion mechanics and game feature testing.
• Familiar with the bug life cycle and defect reporting processes.
• Ability to stay calm and efficient when working under pressure, particularly during production incidents.
• Attention to detail and a commitment to high-quality testing.
• Comfortable using Lark for communication, bug tracking, and test documentation.
• Good spoken and written English for reporting issues and coordinating with teams.
• Basic knowledge of ISTQB Foundation (certification not required but will be assessed).
• Willingness to work outside standard hours, including weekends and overtime.

Preferred:

• Experience with live digital products or in environments requiring high availability.
• Familiarity with production monitoring tools and performance testing.

4. WHY YOU'LL LOVE WORKING HERE

Being a QA Engineer at Fetch Technology, you will experience a youthful, flexible and creative work environment:

• MacBook or high-end laptop for working.
• Attractive salary and annual salary review.
• Working in a professional, friendly, well-equipped environment both with foreigners and Vietnamese.
• With extensive on-the-job training, you will always have a chance to work with new emerging technologies.
• 12 days annual leave per year.
• 13th-month salary.
• Enjoy diversified activities: Free snacks, Weekly and Monthly Team-building, Company trips, Play Games (PlayStation, Board games), and Play Sports (Football, Badminton...).

5. WORKING HOURS & LOCATION

• Working hours: From 9 AM - 6 PM, Monday to Friday.

• Location:

• HCM: 3rd Floor, BCONS TOWER 2 - No.42/1, Ung Van Khiem Street, Ward 25, Binh Thanh District, HCMC.