Site Reliability Engineer

1 week ago

Hanoi, Hanoi, Vietnam OPENCOMMERCE GROUP Full time ₫12,000,000 - ₫15,000,000 per year
Top 3 reasons to join us
  • Làm việc với các đội ngũ trẻ tài năng và máu lửa
  • Môi trường làm việc thoải mái, năng động
  • Sản phẩm của người Việt chinh phục toàn cầu
Job description
  • Manage and improve system reliability through SLO, SLI, and SLA practices.
  • Design and implement observability systems (metrics, logs, tracing, alerting) using tools like Prometheus, Grafana, ELK, etc.
  • Build and automate CI/CD pipelines and Infrastructure as Code (IaC) using tools such as Terraform, Ansible, Pulumi, Helm.
  • Collaborate in the analysis, design, and deployment of systems and processes to ensure reliability, observability, and scalability.
  • Optimize system cost, performance (latency, throughput), and security.
  • Operate and optimize Kubernetes clusters (EKS); strong knowledge of Docker, Kubernetes, Helm is required.
  • Develop internal tools to automate workflows and support other teams.
  • Participate in incident response, root cause analysis, postmortem reviews, and improve incident handling processes.
  • Support and coordinate with NOC (Network Operation Center) teams.
  • Be part of the on-call rotation when needed.
Your skills and experience
  • 2–5 years of experience in SRE / DevOps / Platform Engineering.
  • Hands-on experience with monitoring and alerting systems (Prometheus, Grafana, ELK, Loki, etc.).
  • Proficient in CI/CD tools (GitLab CI, Jenkins) and familiar with Git workflows.
  • Experience in deploying and managing Kubernetes (EKS is a plus).
  • Understanding of gRPC, and capable of optimizing nginx connections and network stacks.
  • Strong Linux background with deep knowledge of kernel, network stack, file system, and processes.
  • Excellent troubleshooting skills — able to analyze issues from OS to application layer.

    System-thinking mindset, focus on automation, and ability to mentor teammates.
  • Proactive, responsible, and able to work under pressure during incident response.
Nice to Have
  • Experience with AWS (EKS, EC2, RDS, CloudWatch).
  • Strong understanding of networking concepts (TCP/IP, DNS, Load Balancing, CDN).
  • Experience with high availability and distributed systems.
  • Previously built a complete observability stack.
  • Experience in building or optimizing Golang SDKs or internal frameworks.
  • Knowledge of cloud-native networking (CNI, overlay, BGP, eBPF-based load balancing).
Why you'll love working here

Thu nhập

  • Lương NET cạnh tranh với thị trường
  • Thưởng tháng lương 13
  • Thưởng mềm 1 – 2 tháng lương bình quân mỗi năm
  • Xét tăng lương theo hiệu quả công việc 6 tháng/ lần
  • Lĩnh tiền ngày phép dư cuối năm

Môi trường làm việc

  • Môi trường làm việc trẻ trung, thoải mái, bình đẳng
  • Làm việc cùng đội ngũ trẻ tài năng, đam mê và máu lửa
  • Ăn trưa miễn phí có đầu bếp riêng tại công ty
  • Tận hưởng văn phòng làm việc tiện nghi, sáng tạo với các phòng chức năng
  • Thời gian làm việc linh động, trang phục thoải mái
  • Du lịch công ty hàng năm, teambuilding hàng quý

Đào tạo và phát triển

  • Được training các công nghệ mới (Machine Learning, Artifical Intelligence, Nosql, System Design…).
  • Được tiếp xúc và giải quyết các bài toán khó về e-commerce.

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