Account Manager
1 week ago
As an Account Manager, your role and responsibilities typically revolve around client and vendor facing to handle and manage the Client requests for the Vietnam market.
Your primary focus is on building and maintaining strong relationships with key stakeholders within your assigned region. You will be reporting directly into the Account director in Vietnam.
The Role
This position covers, but is not necessarily limited to the following:
- communicating with clients to understand their needs and explain product value
- Communicating and managing different vendors/suppliers to fulfil client's needs up to their expectation
- building relationships with clients and vendors
- collaborating with internal departments to facilitate client fulfilment
- acting as a client advocate with a focus on improving the buyer experience
- resolving complaints and preventing additional issues by improving processes
- Understanding and managing the commercial model in place through quotations and admin
- Directly reporting to Account Director
Requirements
- Experience in the POSM / Promotional merchandise industry
- Experience with relevant end user brand on the Vietnam local market
- Strong English communication skills
- Ability to collect, track, and analyse amount of data
- Adaptability and strong problem solving skills
- Excellent active listening skills
- Extensive product knowledge referring to POSM
- Understanding of consumer behaviours and industry trends
- Ability to build rapport and collaborate with others within the company and externally
- Client and vendor facing role.
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