Production Manager

About Lovepop

Lovepop is on a mission to create one billion magical moments.  We combine art x engineering to create the most magical paper art cards & gifts.  Featured on Shark Tank in 2015, Lovepop has become one of the top 10 Shark Tank investments in lifetime revenue.  Lovepop consistently ranks in the top Google results for cards online, enjoys 18% national brand awareness, and has helped its customers create over 50 million magical moments.  Our vision is to be the #1 online card destination for cards and we are building the team of A+ talent that will take us there.

About the role

As Production Manager, your mission is to ensure the delivery of high-quality finished products to customers on time and within specifications. Oversee production operations to achieve set goals efficiently, scientifically, and at optimal costs. Monitor, coordinate, and support team leaders to ensure tasks are completed on schedule and in compliance with production processes. Drive production efficiency to enhance daily productivity. Guarantee that assembled products meet quality and safety standards. Continuously improve business performance by optimizing production costs. Foster a positive work environment that strengthens employee engagement and alignment with management.

• Safety Management
• Establish and maintain a safe working environment with the goal of "Zero Accidents.
• Production Management
• Oversee and coordinate entire daily production activities to ensure on-time order fulfillment, monitoring progress and productivity.
• Identify and implement corrective actions and long-term improvements.
• Supervise and assess employee performance to ensure operational efficiency.
• Develop and optimize production processes, layouts, and material flow to enhance productivity and efficiency.
• Productivity, Quality, and Compliance Control
• Ensure production meets targets for efficiency, quality, and cost according to detailed production plans.
• Monitor product quality and ensure strict compliance with company standards.
• Collaborate with cross-functional teams to quickly address and resolve issues.
• Enforce compliance with work schedules, factory regulations, and workplace organization standards.
• Team Development and Leadership
• Train and develop direct reports, enhancing their management skills and job performance.
• Motivate a positive and productive work environment.
• Resolve internal conflicts and provide support to ensure smooth operations.
• Reporting and Strategic Collaboration
• Report to Senior Operations Director
• Work closely with relevant departments to align production strategies with the company's overall business objectives.

• Education & Experience:
• Bachelor's degree or higher in Automation Production, Mechanical Engineering, Industrial Management or related fields
• At least 5 years of experience in a similar managerial role in manufacturing operations, preferably in European or American companies, with a proven ability to lead teams.
• Technical & Management Skills:
• Strong expertise in manufacturing operations and the ability to oversee complex production processes.
• Proven leadership skills, including motivating teams, setting priorities, driving results, and developing personnel.
• Strong analytical and problem-solving skills, capable of breaking down complex issues and implementing staged solutions with a focus on 80/20 wins.
• Ability to organize and manage work effectively with a structured and scientific approach.
• Communication & Language:
• Fluent in English (listening, speaking, reading, and writing).
• Strong communication, negotiation, and persuasion skills.
• Active communicator, consistently updating status, risks, difficulties, and achievements with the team and senior management.
• Comfortable seeking help when needed and supporting others.
• Excellent presentation skills
• Proficient in using computers, digital tools, and communication applications for reporting and operations.

Lovepop Values

Engineering: Curiosity to discover how the world works

Hunger: Desire to take on more than is expected

Magic: Delivering unexpected experiences

Connection: Building relationships with each other