Senior AI Engineer

Job Title:

Senior AI Engineer (Conversational AI & Personalization)

Location:

Ho Chi Minh City

Company:

Seedcom

Introduction

Seedcom - Create an impact for Vietnam

Kingfoodmart is a key part of
Seedcom
, Vietnam's leading New Retail group with a synergistic portfolio of online and offline companies.

Our renowned portfolio companies are
Kingfoodmart,
SCommerce (Giao Hàng Nhanh, Ahamove), Haravan, and Juno
. We are founded by veteran entrepreneurs with credentials for building multiple billion-dollar enterprises from the ground up, including co-founders of Mobile World (Thế Giới Di Động) and
Con Cưng
, and early investors in
Tiki
.

Seedcom heavily invests in superior technology & analytics to solve challenging real-time, large-scale retail problems. This role is central to our group-wide mission of using data analytics and artificial intelligence to build a differentiated, user-centric model.

About Kingfoodmart

At Kingfoodmart, we are at the forefront of this AI-driven mission in the online grocery market. We are a proven innovator, as recently featured in
VnExpress
.

Our
OneChef
smart virtual assistant, built on Google's Gemini AI, is already a live success. It delivers over 3,000 personalized recipes and shopping lists to a few hundreds of thousands active app users every month, and we are just getting started. We are now hiring the core team to scale this success and build the next generation of our AI engines, which power the Kingfoodmart website and our
OneLife app
.

The Role: Own the Future of AI in Grocery

We are seeking a full-time Senior AI Engineer to take ownership and scale our next-generation AI-driven customer experiences. You will be responsible for the continued innovation of our successful
OneChef
virtual assistant.

In this role, you will be the key bridge between our advanced conversational AI and our deep personalization engine. Your mission is to ensure that every customer interaction is not just intelligent, but also personally relevant, price-aware, and optimized for customer engagement.

Core Responsibilities

1. Own & Scale Conversational AI:
   Take full end-to-end ownership of the
   OneChef
   virtual assistant. This includes model development, training, deployment, and continuous monitoring to improve conversational accuracy and user satisfaction
2. Innovate with Generative AI:
   Design, build, and deploy new generative AI features on our Google Cloud stack, moving beyond simple Q&A to create truly dynamic, helpful, and engaging customer interactions
3. Integrate Personalization & Pricing:
   Act as the primary technical collaborator with our Recommender System team. You will be responsible for
   designing and consuming APIs
   that pull real-time recommendations, customer engagement metrics, and
   price sensitivity data
   directly into the conversational logic of the
   OneChef
   chatbot
4. Optimize Cloud Infrastructure:
   Scale and optimize our existing AI models and infrastructure on Google Cloud Platform (GCP) to ensure high availability, low latency, and performance for a rapidly growing user base
5. Collaborate with Product:
   Work closely with product, marketing, and data teams to translate complex business requirements (e.g., "promote this week's price-optimized combos") into seamless technical solutions
6. Analyze & Iterate:
   Utilize our data (from sources like BigQuery) to analyze user behavior, identify new opportunities for engagement, and continuously improve the effectiveness of your models
7. Drive research initiatives:

○     Support research initiatives by exploring new algorithms, models, and techniques in LLMs and Recommender Systems

○     Contribute to innovative ideas and solutions to address business challenges using AI

Qualifications (The "Must-Haves")

• Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related quantitative field
• 2 - 4+ years of hands-on experience building, training, and deploying AI/ML models in a production environment
• Proven experience with
  Google Cloud Platform (GCP)
  , specifically with AI/ML services (e.g.,
  Vertex AI, Google Gemini models, Dialogflow
  )
• Demonstrable expertise in
  Natural Language Processing (NLP)
  and building
  conversational AI
  (chatbots, virtual assistants) from concept to production
• Strong proficiency in Python and common ML libraries (e.g., TensorFlow, PyTorch, Scikit-learn, Hugging Face)
• Solid experience with MLOps principles and tools (e.g., CI/CD, containerization with Docker/Kubernetes)

Preferred Qualifications (The "Nice-to-Haves")

• A strong conceptual understanding of recommender systems (collaborative/content-based filtering, matrix factorization) and personalization models
• Direct experience with Google BigQuery
• Professional experience in the e-commerce or retail industry
• Why Join Us?
• Real Impact:
  Work on a high-visibility product that is already a proven success and is central to the company's core growth strategy
• Modern Tech:
  Get hands-on access to the latest from Google (Gemini, Vertex AI) in a real-world, large-scale application
• Talented Team:
  Join a fast-moving, data-driven team that is passionate about building the future of online retail

How to Apply:

Please submit your resume and portfolio to

or phone:

Work Location:

THE 678 Building, 6th Floor – 67 Hoang Van Thai, Tan My Ward, (District 7), HCMC (Phu My Hung)