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Founding Forward Deployed Engineer
2 weeks ago
We're on a mission to revolutionize the supply chains of global giants like Tesla and Coca-Cola - through AI agents that think, plan, and act. Backed by legendary Silicon Valley VCs behind Flexport, Databricks, and Perplexity, we're empowering supply chain teams across the world to automate complex logistics workflows, integrate processes seamlessly with existing systems, and supercharge efficiency. We're a team of seasoned entrepreneurs, Y Combinator alumni, and ex-Googlers - if you're ready to change the way a trillion-dollar industry operates, join us on Day 1.
Built by a Team from
The Role
As our Founding Forward Deployed Engineer, you'll be the technical face of Glacis, working hand-in-hand with customers during pilots, integrations, and rollouts. When not actively deploying solutions, you'll contribute directly to our core product - building features, tools, and system enhancements.
Key Responsibilities:- Lead Customer Deployments: Own end-to-end rollout projects - from kickoff workshops through technical integration, debugging, and go‑live - with enterprise clients
- Customer Collaboration: Work directly with logistics, IT, and operational teams to understand workflows, pain points, and requirements; customize solutions and integrations accordingly
- Solution Design & Technical Execution: Build and deploy prototypes, scripts, integrations, and UI components (backend, frontend, AI systems) tailored to client needs.
- Core Product Contribution: When not in deployment mode, direct value flow into Glacis's core platform - adding features, automation layers, and system enhancements.
- Voice of the Customer: Document insights, user feedback, and deployment learnings; translate them into product recommendations and strategic input to our engineering team
- Scaling Playbooks: Codify deployment best practices, reusable integration patterns, and client-facing tooling to improve efficiency and reliability across future engagements
- Experience: 3+ years in software engineering or technical deployment roles—ideally with hands-on, customer-facing experience (Solutions Engineering, FDE, technical PM)
- Technical Depth: Proficient in Python/Django (backend), JavaScript/TypeScript or similar for frontend, system integration; comfortable designing APIs, integrations, data workflows, and basic AI logic.
- Customer-Facing Skills: Skilled communicator who can steer workshops, explain technical solutions clearly to non-technical stakeholders, and build trust quickly.
- Problem-Solver: Resourceful and adaptable - you thrive in ambiguity and excel at solving real-world technical challenges on the spot.
- Owner Mindset: You are outcomes-driven, with high autonomy, resilience, and strong attention to detail - delivering reliably under shifting timelines.
- Global Perspective: Experience working with international clients or cross-cultural teams, and professional-level proficiency in English.
- High Ownership & Real Impact: Shape critical solutions used by global enterprises, and directly influence logistics performance at scale.
- Entrepreneurial Growth: Ideal stepping stone if you've considered founding your own company - learn firsthand from seasoned entrepreneurs and ex-Googlers.
- Foundational Team: Join at an early stage, contribute directly to company-building, and share the journey of rapid scaling.
- Global Reach: Work from Vietnam, engage globally, and expand your professional network and career horizons exponentially.
- Mission-Driven Culture: Fast-paced, ambitious environment with collaborative colleagues committed to delivering meaningful, impactful technology.
Submit your application by clicking "Apply to Position" at the top right of this page.
