Depot Deskside Engineer

7 days ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Rex Tec Full time

Depot Deskside Engineer

  1. Key Responsibilities – list what the person will be doing on a day to day basis: % of time

CIS Deskside Support with strong Experience in Maintaining, analyzing, troubleshooting,

and repairing hardware and computer systems (Mac and Windows) is the job of deskside

support. Tech-savvy people who are self-motivated enough to provide consistent

customer support with minimal supervision will thrive in this role. On any given day,

deskside support professionals perform on-site or remote servicing, repair, and

installation of computer hardware, software, and networks. Responsible for Asset audits

and maintain the tech bar asset inventory. Must record all the asset related transactions

into ticket. Should have a fair knowledge about network and AV equipments and able to

identify the cause and log vendor calls. Most deskside support professionals work full time

in an office environment. However, many do not work common nine-to-five hours. Due to

their vital role in supporting businesses 24/7, they may be required work nights or

weekends. Deskside support technicians take repair requests in in person and by email,

phone, or live chat. Offer Customer Service, Problem-Solve Computer Issues, Provide

Hardware and Application Support, Install Software Upgrades, Create and Maintain

Documentation.Offer Customer Service, Problem-Solve Computer Issues, Provide

Hardware and Application Support

Specific to Vietnam: There are a total of 20 sites including the Nike PMO office

The engineer needs to support all the 20 sites based on the ServiceNow tickets, on

demand request which comes from Nike (Email, Phone Call or from Nike Tech Ops

Manager)

These sites are far from PMO office and some may take 1.5 hrs to 2 hrs travel (1 way). Nike

would provide transportation from and to PMO office. The engineers needs to report in to

PMO office and then based on the roster/requirement needs to travel to the respective

sites.

PMO Site Address: FL The Metropolitan Tower, 235 Dong Khoi St, Dist 1, HCMC,

Vietnam (South)

Job Type: Full-time

  • Senior Staff Software Engineer

    7 days ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Giao Hàng Nhanh Full time

    About Giao Hang NangGiaoHangNang (GHN) is GHN's fastest growing business unit focusing on heavy and bulky goods delivery, specializing in items weighing 20kg or more. The brand was developed in response to the growing need for transporting large volume and multi-piece goods. GHN Heavy operates under the motto "Heavy Goods, Light Wallet" (Hàng Nặng Ký,...

  • Test Engineer for Depot

    4 days ago

    Ho Chi Minh City, Vietnam hitachi ltd. metro line 1 Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Test Engineer for Depot & Workshops System Position (Hệ Thống Bãi Đỗ và Bảo Dưỡng Tàu)**: - **Mã tin đăng: 3333850**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi...

  • Field Engineer

    23 hours ago

    Da Nang City, Vietnam Sharp Brains Full time

    THIS IS DISPATCH FREEANCE SUPPORTNOT FULL TIMERole – Onsite Deskside Support (L1/L2)Key Responsibilities: 1. Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues. 2. Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices. 3. Managed...

  • Senior T&c Engineer

    1 week ago

    Ho Chi Minh City, Vietnam Rail Personnel Full time

    **Job Description**: Job ID#: 13645 Discipline: Test and Commissioning Position Type: Contract **Language**: - Our client is responsible for the Design & Construction Project for all E&M System (Rolling Stock, Signaling, Telecommunication, Power Supply, OCS, Track work, PSD, AFC, Depot & Workshop Equipment, F-SCADA, Signage & Graphics) for New MRT Line-1, Ho...

  • Technical Engineer

    2 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Royal Den Hartogh Logistics Full time

    **About Royal Den Hartogh Logistics** Royal Den Hartogh Logistics is a leading logistics service provider for the chemical, gas, polymer, and food industries. Our family-owned company, founded in 1920 in the Netherlands, is strongly committed to safety and sustainability. Together with our customers and suppliers, we develop smart logistics solutions that...

  • IT Support Engineer_3-8 Yrs

    3 days ago

    Haiphong, Hai Phong City, Vietnam Epergne Solutions Full time

    Job Role: - IT Support EngineerJob Location: -Hai Phong, VietnamExperience:3-8 YearsJob Roles & Responsibilities: -Provide end-user support for desktops, laptops, tablets, and mobile devices.Deliver AV support and troubleshoot urgent conference setup issues.Provide VIP-level support and ensure prioritized resolution of incidents.Execute IMAC activities,...

  • Hub Lead

    6 days ago

    Ho Chi Minh City, Vietnam Công Ty Cổ Phần Công Nghệ EcoTruck Full time

    **Mô tả công việc**: - Đảm bảo và chịu trách nhiệm về tính sẵn sàng của bộ phận: Xem xét và đề xuất về cấu trúc nhân sự tại Hub nhằm đảm bảo vận hành; Đào tạo và xây dựng các chỉ tiêu, mục tiêu của đội ngũ nhân viên nhằm đáp ứng được chất lượng dịch vụ. -...