Business Development Executive
2 weeks ago
Location:
Tan Binh District, HCMC
Reports to:
HEAD OF TOUR OPERATOR ENTITY
PURPOSE AND SCOPE OF ROLE
The purpose of this role is to develop new business account for the company and follow up and keep relationship with existing accounts. This role is also responsible for providing intensive product support for key accounts. The business development executive is wholly responsible for all leisure tour package design and costing for retail accounts and new agent brochures or other media. BDE liaises with key staffs of US, OZ & EMEA team for product development.
RESPONSIBILITIES & TASKS
Business Development & Support
• Work day-to-day at the head office and monitor the work allocation, monitor and meet all deadlines.
• Take the lead in supporting sales for the special package and program creation during quote/renewal stage and new business opportunities
• Work closely with Marketing team to deliver webinar training and ensure all new packages, new programs, promotions have been updated to key accounts properly.
• Support sales team in handling agents FAM trip or personal trip for travel agents in retail segments
• Follow up and keep in touch with agents after FAM.
• Find out new advisor of Mega agencies, approach and produce new lead
• Re-contact with lost agencies to build up partnership.
Quote Management & Communications
• Work closely with Product/Contracting/Database Department and CPM's & CMs in Cambodia, Laos, Thailand and Indonesia offices + non-core suppliers to make sure head office receives product in a timely and accurate format.
• Under directions and work closely based on the instruction from HOT
• Creating custom itineraries based on requests from agents, RT & CEO.
• Seek out and develop better ways to undertake your role and to continually aim to develop the daily systems and applications that you use in your role.
People Management
• Responsible for coordinating the work of Business Development team (BDT)
• Ensure that BDT teams achieve goals & KPIs
• Conduct regular performance reviews as necessary.
• Monthly report to HOT
QUALIFICATIONS AND KNOWLEDGE
• Baccalaureate, degree or equivalent work/life experience
• In-depth product and destination knowledge of all or most countries in which TOI operates including Vietnam, Cambodia, Laos, Thailand, Bali and China, Korea, Japan
• In-depth knowledge of the tourism industry in Vietnam and the region
EXPERIENCE
• 3-5 years' experience in an inbound travel company in SE Asia
• Experience in working with different cultures
SKILLS
• Good written and spoken English
• Thorough understanding of MS Office (Excel, Word, PowerPoint etc.)
Experience in effectively working at all levels within an organization, including delivering presentations (PowerPoint, WebEx, etc.), co-coordinating training sessions, etc.
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