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Telesales cum Admin

2 weeks ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Impactiva Full time ₫30,000,000 - ₫60,000,000 per year

Job Description
*Guaranteeing quality, ensuring Health and Safety, mitigating risks, and improving performance as well as environmental protection and social responsibility … This is what Bureau Veritas is about, truly believing that it contributes to bettering society.

Blending performance & integrity, with
ambition & humility, responsibility & openness,*

*we are proud that our people leave a mark on what they do.

We respect our people and believe in our talents.

We empower them to
leave their mark,
working as a team for the benefit of our 400,000 clients across 140 countries.

We believe that
leaving a mark is
a true challenge and opportunity for every one of us, a sign of trust and impact, a bond with the future, a proof of growth and development.

Being part of the BV family, is more than just working, it's being convinced that you will leave your mark in
shaping a world of trust.*

Job Title
Telesales

N+1 of Job Title
BD Leaders/Manager

Devision
CER

Working location
Vietnam

Roles & Responsibilities

  • Sourcing and Identifying Potential Customers.
  • Make phone calls to potential customers to introduce the services of Bureau Veritas Certification.
  • Consult and answer customer questions.
  • Record and manage customer information and constantly update it on the database system.
  • Building relationships with customers based on focusing on customer needs and wants and closing sales.
  • Handle complaints of customers.
  • Coordinate with the Business Development team and other departments to achieve business goals.
  • Support in organizing workshop, fairs, seminar, workshop, commercial event etc….
  • Report to Supervisor on weekly business progress and results.
  • Follow up for client's confirmation; Collect client's document/ update
  • Review contracts
  • Draft, issue contracts
  • Post schedule: Prepare Document plan ; Schedule plan for employee
  • Logistics support: Book car/ air ticket/ hotel
  • Follow to collect Report from sites: Draft report/ Final report/ salary report
  • Our job performance is within the framework of the BV Quality Assurance System, QHSE policy, Codes of Ethics and BV Group's policies and procedures.

Candidate Profile

  • Bachelor's degree in English, Business Admin or Technical major
  • Experience working as a telesales/admin or other positions related to sales/customer care
  • Experience in achieving business targets by selling over the phone
  • Familiar with related software and telephony system
  • Proficient in communication skills and working with people
  • Calm and able to handle rejection situations
  • Proficient in persuasive negotiation skills, able to handle arising problems and resolve negative complaints
  • Good command of English

Future Career Paths

  • Grow up in term of professional knowledge / experience in line with the company's business growth.
  • Responsible for higher position when appropriated.

Technical And Professional Skills

  • Good command in office software (Outlook, Word, Excel, PowerPoint, …)
  • Fluent in reading, writing & speaking English is preferred
  • Good command in office software (Outlook, Word, Excel, PowerPoint, …)
  • Can work independently under pressure

Professional behaviors

  • Understanding company's business activities.
  • Sensitive to company policies and results driven
  • Exhibits good credibility
  • Entrepreneur/self-starter with good ethical reputation
  • Autonomous, teamwork and team builder. Dynamic, enthusiastic, adaptable, persistent.