Technical Architect

• Strong Career Development Opportunities
• Professional and Supportive Work Environment
• Competitive Salary and Benefits

ROLE

A technical architect in Lovepop involves designing and overseeing complex IT systems to meet business requirements, ensuring they are scalable, secure, and efficient. Key responsibilities include defining system architecture, selecting technologies, and creating technical strategies. The role also involves bridging the gap between management and technical teams, mentoring developers, and ensuring project progress and quality standards are met.

ACCOUNTABILITIES

• Continuously deliver results that raise the bar for customers.

Own the solution lifecycle end to end. Manage complex, high-impact projects. Provide Technical Leadership on multiple simultaneous initiatives with Product, Design, Marketing, Operations, Finance, and Engineering. Partner with Product Managers on strategy and roadmap. Drive technical planning participate in roadmap prioritization, and drive the on-time delivery of projects. Balance hands on work with providing technical leadership to the organization.

• Foster an innovative engineering culture that emphasizes technical excellence and operational rigor.

Lead architecture discussions that produce solutions for projects that create systems that are scalable, resilient and low maintenance. Set and enforce best practices for coding, documentation, and review standards. Ensure designs meet requirements and ship on schedule. Run agile rituals and balance feature work with operational excellence. Mentor organization and champion the use of AI to improve scale and quality of technical and non-technical deliverables.

• Build exceptional A+ development teams

Hire and develop top talent in Vietnam. Mentor engineers and scientists; guide design trade-offs and prioritization. Provides leadership to the tech organization to deliver accurate estimates and delivery dates on commitments to non-tech teams.Participates in performance management processes and provides feedback in yearly reviews.

• Build strong relationships between technology and the stakeholders that we serve.

Partner with business teams to uncover customer and process improvements. Educate non-technical stakeholders on constraints and risks. Validate assumptions, ask clarifying questions, and ensure we're building the right features. Look around corners to find and propose solutions that benefit Lovepop customers and the business. Stays informed about industry trends and where new technology creates better systems for our customers.

QUALIFICATIONS

Area of experience: The area of experience for technical architecture spans areas like infrastructure, software, networks, and data, focusing on designing and overseeing complex IT systems that align with business goals. Key responsibilities include analyzing and troubleshooting technical issues, defining best practices, managing security, and translating business requirements into technical solutions like databases, networks, and application systems. Architects often specialize in areas such as cloud, mobile, or security, and their experience level determines whether they focus on specific projects or broader enterprise-level strategy.

MUST-HAVE (CORE)

• 8–12+ years building production software; 3–5+ years in an architect/staff/lead role.
• Proven distributed systems design: APIs (REST/GraphQL), event-driven patterns (queues/pub-sub, retries, DLQs, idempotency).
• Public speaking/tech writing; Experience in mentoring engineers., leading teams, looking around corners, devops experience, history of driving efficiency and optimization. Ability to simplify architecture and systems.
• AWS depth across: ECS Fargate or Lambda; API Gateway/ALB; RDS/Aurora (Postgres); ElastiCache/Redis; SQS/EventBridge; CloudFront/WAF; IAM.
• Strong in .NET/C# (primary) and comfortable with Node/TypeScript (secondary); solid testing practices.
• Data modeling and integration: relational schemas, caching strategies, versioned data contracts (events/APIs), migration playbooks.
• Reliability & observability: define SLOs/SLIs, instrument logs/metrics/traces (Datadog/CloudWatch), burn-rate alerts, incident response.
• CI/CD & IaC: CircleCI (or similar), Terraform, artifact/version management, blue/green or canary deploys.
• Security & privacy: least-privilege IAM, KMS encryption, secret management (Secrets Manager/SSM), PII handling/redaction.
• Excellent written design docs/ADRs, architecture diagrams, and cross-functional communication (Product, Ops, Support).

NICE-TO-HAVE (DOMAIN & EXTRAS)

• E-commerce domain: Shopify Admin/Storefront APIs, metafields, webhooks; subscriptions (e.g., Skio), 3PL/fulfillment.
• Experimentation/feature flags, A/B testing guardrails.
• DDD/event-sourced or CQRS exposure where it fits.

At Lovepop, we are committed to creating an environment where employees feel valued, supported, and empowered to grow. Our benefits package includes:

Leave Policy

Annual leave increases with seniority and job level. Employees earn 1 additional day of leave every 3 years of service. We also observe the U.S. Independence Day holiday.

Allowances and Bonuses

Meal allowance, transportation allowance, housing allowance, childcare allowance, mobile phone allowance, compliance allowance, perfect attendance bonus, 13th-month salary, and performance-based bonuses.

Insurance Coverage

Full social insurance contributions based on actual salary. In addition, we offer health insurance and private health coverage for employees and up to 2 family members (depending on level).

Learning and Development

Annual programs for professional skills training and soft skills development to support your career growth.

Convenient Location

Our modern office is located in the heart of the city.

CSR Programs

Annual charity, education support, and community engagement programs to give back and make a difference.

Engagement Activities

Sports Day, Teambuilding events, Gala Dinner, and more fun activities to strengthen team spirit.