Senior Customs Expert

13 hours ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Tetra Pak processing and packaging solutions for food and beverages Full time $105,000 - $140,000 per year

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

Job Summary

We are creating a new organization with the aim to put a well-defined and standardized global Customs &Import operating model in place across all relevant dimensions, from compliance, customer service,operational efficiency to leveraging free-trade agreements and customs costs.We are now looking for a professionalSenior Customs Expertwho will perform execution of continuousimprovement for all processes associated with import /export and ensure end-to-end daily activities definedinto Customs RACI and compliance with country rules and regulations. You will work directly with regional andlocal teams with operational/tactical customs activities (import and export flow) and provide stakeholders withcustoms and trade solutions.

The location for this position is Ho Chi Minh, Vietnam and this is a permanent position.

What you will do

As Senior Customs Expert, you will:


• Drive operational performance of import, export and transit activities

• Point of contact for local customs authorities to ensure compliance

• Answer queries and providing support to stakeholders engaged in cross-border activities.

• Drive Operational interactions with brokers/3rd parties

• Identify potential optimization regarding operating costs and opportunities for reducing customs dutyspend

• Ensure end-to-end daily activities defined into Customs roles & responsibilities matrix and compliance withcountry rules and regulations

• Ensure the compliance under the Authorized Economic Operator authorization, Inward processing andOutward processing regimes.

• Execution of continuous improvement for all processes

• Continuously monitor relevant Key Performance Indicators (KPIs) with partners

• Streamline customs operations processes where possible

• Proactively avoid or mitigate any potential business continuity or economic risk related to Tetra Pakoperational structure and its customs transactions.

• Ensure the correct Tariff classification of goods imported and exported.

We believe you have


• A Bachelors Degree in International Trade, Economics, Administration, International Business or similarfields

• At least 5 years of experience from working with Customs
• Experience in Customs Softwares or SAP is a plus

• Domain in the office package, mainly Excel

• Strong stakeholders management skills

• Strong collaboration and conflict management skills

• An innovation mindset and a drive to find solutions and opportunities

• Fluent in English is a must


We Offer You

A variety of exciting challenges with ample opportunities for development and training in a truly global landscapeA culture that pioneers a spirit of innovation where our industry experts drive visible resultsAn equal opportunity employment experience that values diversity and inclusionMarket competitive compensation and benefits with flexible working arrangements

If you are inspired to be part of our promise to protect what's good; for food, people, and the planet, apply through our careers page at  

If you have any questions about your application, please contact Ephraim Kwa.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

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