Salesforce Delivery Manager

4 days ago


Ho Chi Minh City, Ho Chi Minh, Vietnam VISEO ASIA Full time $80,000 - $120,000 per year

Responsibilities

  • Lead end-to-end delivery of Salesforce projects, primarily managing engagements from offshore, while ensuring strong client engagement and clear communication across all stakeholders.
  • Drive adoption of Salesforce best practices, including AI-powered features, automation, and multi-cloud solutions (Sales, Service, Marketing, Commerce).
  • Oversee project governance, from proposals and kick-offs to delivery, invoicing, and post-implementation support.
  • Manage vendor and stakeholder relationships, ensuring alignment with business objectives and compliance standards.
  • Recruit, mentor, and upskill team members to maintain a high-performing delivery organization.
  • Ensure data security, privacy, and regulatory compliance across all implementations.
  • Promote agile delivery and DevOps practices for faster deployments and continuous improvement.
  • Build and maintain long-term client relationships, driving account growth and customer success.

Profile

  • Minimum Bachelor's Degree in IT or Computer Engineering or other modules
  • Minimum 10 years of regional Salesforce project implementation experience.
  • Minimum 5–10 years of Salesforce experience across multiple clouds (Sales, Service, Marketing, Commerce).
  • Strong technical background with Salesforce knowledge and integration experience (MuleSoft, API-first, cloud-native platforms).
  • Familiarity with AI capabilities (Einstein, Data Cloud) and digital transformation initiatives.
  • Experience in agile delivery and DevOps practices.
  • Certifications:
    PMP, Prince2, and Agile certifications (Scrum Master) are a plus.

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