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Client Operations Executive

2 weeks ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Buymed Full time

Position: Client Operations Executive (Ecommerce)

Department: Commercial

**Note: Our recruitment team will contact you via the email listed in your CV. Please ensure it is up to date and check it regularly.


About the Role

The
Client Operations Executive
works at the intersection of
clients (brands, partners, distributors,..) and internal teams
. This role focuses on supporting commercial initiatives through analysis, coordination, and execution — ensuring ideas are translated into actions and results.

It is best suited for candidates with experience in
Client Solutions, Account roles, Business Analysis, or E-commerce Operations
, who are comfortable working with data, processes, and cross-functional stakeholders.

Key Responsibilities

Client & Commercial Support

  • Support commercial and client-facing initiatives by coordinating between Sales, Marketing, Operations, and Product teams.
  • Assist in managing key partner or client accounts from an operational and execution standpoint.
  • Ensure requests, initiatives, and issues are followed through clearly and effectively.

Data Analysis & Reporting

  • Collect, analyze, and interpret commercial and operational data (reports, Excel, dashboards).
  • Track performance metrics, identify gaps, and highlight actionable insights.
  • Support decision-making by turning data into clear, practical recommendations.

Cross-functional Execution

  • Work closely with Sales, Marketing, Operations, and Product teams to execute initiatives end-to-end.
  • Help structure workflows, track progress, and ensure accountability across teams.
  • Proactively identify issues, propose solutions, and take ownership until resolution.

Key Requirements

Work Experience:

  • Bachelor's degree in Business, Economics, Marketing, or related fields.
  • 2–3 years of working experience
    in one or more of the following areas: Client Solutions, Account Management, Business Analysis, E-commerce Operations

Mindset & Culture Fit

At Buymed, we value outcomes over intentions. We move fast, stay practical, and focus on the quality of execution. We expect each member to take responsibility for their work, stay curious, and uphold accuracy as a non-negotiable standard.

Visit: Work at Buymed - What We Expect