Training Specialist

2 weeks ago

Xã Bình Châu Ba RiaVung Tau, Vietnam Nova Service Group Full time ₫1,500,000 - ₫3,000,000 per year

1. Job Summary

The
Training Executive
is responsible for developing, organizing, and delivering training programs for the
Hospitality Division
(Hotel & Restaurant operations). This role ensures that all staff are equipped with the right knowledge, skills, and service mindset to maintain Nova's high-quality guest experience.

2. Key Responsibilities

  • Design, plan, and conduct training programs for hospitality operations (F&B, Front Office, Housekeeping, Guest Services, etc.).
  • Deliver training sessions in both
    Vietnamese and English
    as needed.
  • Partner with department heads to
    identify training needs
    and develop appropriate learning materials.
  • Create and update training manuals, SOPs, and learning content aligned with company standards.
  • Evaluate post-training performance and propose improvement initiatives.
  • Support
    on-the-job training and operational coaching
    at property sites.
  • Coordinate and host
    training events, workshops, and development programs
    .
  • Track training records, report results, and ensure compliance with internal KPIs.
  • Perform other tasks as assigned by HR/Training Management.

3. Qualifications & Requirements

  • Bachelor's degree in
    Hospitality Management, Human Resources, or related field
    .
  • 2–3 years of experience
    in the hospitality industry, ideally in training or operations.
  • Excellent
    English communication and presentation
    skills.
  • Proficient in
    Microsoft PowerPoint, Excel
    , and training support tools.
  • Strong organizational, planning, and problem-solving skills.
  • Confident public speaker with solid facilitation skills.
  • Creative, energetic, and passionate about people and learning.
  • Experience in
    event planning or internal engagement activities
    is an advantage.

4. Benefits

  • Competitive salary
  • service charge + performance bonus
  • Staff housing provided
    – comfortable and well-equipped
  • Meals included
    (up to 3 per day)
  • Training & career development
    under NovaGroup's professional system
  • A chance to live and work in a peaceful natural environment
    , close to nature, away from city rush

𝐇𝐨𝐰 𝐭𝐨 𝐀𝐩𝐩𝐥𝐲


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