Presales Engineer

Company Profile

Advance Vision Technology (AVTech) has been the provider of ICT solutions to the Australian market since 1992. Our core focus is delivering flexible professional services to meet our customers' business needs and to provide great relationship management along the way. Our team of highly trained specialists and our close alliances with technology partners allows us to provide complete end-to-end solutions from professional services to hardware and software procurement.

Our focus is supporting our existing client base as well as providing end-to-end solutions to other foreign companies in the region. We pride ourselves on delivering customer service excellence and quality solutions via proven methodology. Our business culture is one that is experienced, creative and flexible. We seek and respect such qualities in our staff members.

Position Description

This is a full-time, on-site role for a Presales Engineer based in Hanoi and Ho Chi Minh City, Vietnam. The Presales Engineer will collaborate with internal teams and clients to understand technical and business requirements, deliver tailored solutions, and create detailed proposals. Key responsibilities include supporting sales teams by providing technical expertise, conducting product demonstrations, assisting with integration and implementation planning, and ensuring security compliance. The role also involves actively contributing to customer satisfaction and business growth by identifying opportunities and ensuring timely response to client needs.

Key Responsibilities

• To understand and learn about the wide range of software, hardware and service products that are sold and supported by AVTech to the point of being able to configure and sell solutions to clients;
• To respond to clients requests for software, hardware and services by understanding the clients current IT configurations and designing (at current best practice) and selling new software, hardware and services solutions that will satisfy their real, perceived and future needs;
• Work with Business Development staff to gather and analyse clients' requirements to develop a good understanding of clients' business;
• Understand clients' business and technology requirements to propose suitable solutions;
• Maintain a high level of customer service, both internally and externally;
• Assist to develop strong technical knowledge and understanding of AVTech's solution portfolio;
• Complete technology training and certifications to develop wide and strong technology knowledge;
• Assist to maintain effective and positive working relationships with organisations/clients to optimise business opportunities;
• Negotiate and manage supplier purchasing, including pricing, ETA and logistics;
• Assist to develop sales/marketing strategies;
• Act as first point of contact for all sales incoming enquiries;
• Proactive review and analysis of clients' licensing environments and engaging with them to help understand the current license situations;
• Travel when required.

The ideal candidate MUST HAVE the following skills and attributes:

• Skills & Experience

o   Minimum of 2 years' experience in IT support and/or project delivery for enterprise environments with multiple sites;

o   Communication skills in both Vietnamese and English (speaking, listening, reading and writing);

o   Broad understanding of AVTech's vision, business strategies, information technology applications, associated tools and methodologies to support project objectives;

o   High degree of creativity and judgment to identify and solve complex problems;

o   Good presentation skills and ability to provide presales and post sales services and support;

o   Good written and project documentation skills;

o   Efficient time management skills;

• Personality Attributes

o   Professionally presented;

o   Self-motivated and willing to work outside the normal business working hours to meet business and client expectations;

o   A positive, results oriented and customer focused attitude;

o   A desire to take responsibility and ownership to see actions/issues through to completion;

o   The ability to adapt to a changing environment that requires proactive and innovative solutions;

o   Willing to travel locally, domestically and internationally;

o   A flexible attitude.

Benefits of working at AVTech

AVTech's strategy is simple: Provide the best quality solutions and the best customer service in the market. As a result we are looking for only
the very best people
to join our team.

When joining AVTech you will be joining a progressive and growing company that looks after its staff. AVTech provide an attractive remuneration package including:

• Competitive salary (reviewed annually);
• Bonuses;
• Provision of a company laptop;
• Other work related expenses (subject to approval);
• Training.

Other benefits of working with AVTech include:

• Working with an Australian company that maintains the highest of quality standards and operational best practices;
• Working alongside other high calibre people;
• Excellent career paths vertically in professional services team leadership/management and horizontally in project consulting and management;
• Exposure to Tier 1 products (e.g. Microsoft, HP, IBM, Cisco, Citrix, VMware, Symantec, Computer Associates, McAfee, etc.);
• The opportunity to travel locally, domestically and internationally;
• The opportunity to work with a variety of customers in different industries.

If you are interested in taking on the role of
Presales Engineer
for Advance Vision Technology please send a letter of application along with your resume/CV to