Technical Sales Engineer

3 days ago


Hanoi, Hanoi, Vietnam Sika Full time $4,200,000 - $6,300,000 per year
Company Description

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industrial manufacturing. Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.

Sika has been serving in the Vietnam market since 1993 as a 100% foreign owned company, a subsidiary of Sika AG, Switzerland. Sika Vietnam offers products and solutions for most construction and industrial applications. We always put the need of local customers at the center of our business; therefore, we develop products that are tailored to meet local and global customers' requirements. We are reliable partners of designers, consultants, owners and construction companies based on the quality of our products and our excellent technical service. As a leading supplier of specialty chemicals, Sika provides full solutions for most construction applications and projects.

Job Description
  • Establish new customers and business opportunities, and maintain long-term relationships with existing customers to grow the target market.
  • Provide pre-sales technical support to customers by recommending suitable products and solutions, conducting product application training, solving client problems, initiating corrective actions if necessary, and offering after-sales support services.
  • Understand and analyze competitors' products and solutions to provide value-added propositions to customers.
  • Negotiate, manage, and interpret customer requirements, offering products or services that best satisfy their needs in terms of quotations, quality, price, and delivery. This includes negotiating and closing sales by agreeing on terms and conditions.
  • Achieve budgeted monthly sales targets by maximizing profits, submitting reports, and forecasting product sales.
  • Responsible for collecting payments from customers, serving as the key interface between the finance team and the customer's account team.
  • Develop and implement marketing activities for existing products and new product launches.
  • Establish strong relationships with consultants, specifiers, and client authorities, and assist in the specification process to include the company's products and systems.
  • Coordinate with the Head of A&I Vietnam to identify product requirements and gather necessary documents for product development.
  • Undertake any additional responsibilities or duties assigned by Head of A&I Vietnam
Qualifications
  • This role is ideal for a Mechanical/Chemical Engineer, or a Chemist with relevant application experience, who is passionate about providing technical support and driving sales.
  • Proven experience in technical support for products within the Automotive, Bus, Railway, or Transportation industry. Candidates with technical service experience from other engineering fields are also encouraged to apply.
  • A minimum of two years of practical sales experience with technical products.
  • Prior experience with paint or adhesive manufacturers is a plus.
  • Excellent interpersonal and communication skills, with the ability to conduct external and internal product and application training, and perform on-site troubleshooting at customer locations.
  • Proficiency in email communication and delivering technical seminars (basic presentation skills required).
  • Computer literate (Microsoft Word, Excel, PowerPoint).
  • Good English speaking and writing skills.
  • Willingness to travel domestically.
Additional Information

We offer a competitive compensation package designed to reward your contributions. This includes quarterly sales incentives to recognize your direct impact, along with annual performance bonuses for your department and individual achievements. We prioritize your well-being with Bao Viet healthcare insurance for you and your family, and we provide a mobile phone allowance to support your work.



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