QA Manager

AXON Networks delivers a robust AI-driven, analytics-based orchestration platform and a wide portfolio of next-gen high-speed routers that leverage the newest Wi-Fi technologies. Together, these technologies give ISPs the ability to manage and troubleshoot their networks in real time, and to deliver an outstanding customer experience.

AXON Networks is a trusted strategic partner for its customers, helping them evaluate their current technologies and business models, and creating and executing strategies that enable them to innovate faster, accelerate their digital transformations, and strengthen their relationships with consumers.

AXON Networks is headquartered in Irvine, CA USA with Asia HQ in Singapore and also operating in Denmark, Spain and Vietnam. 

Role Overview 

As we expand our engineering presence in Southeast Asia, we are establishing a strategic technology hub in Hanoi. We are seeking a high-impact QA Manager to lead our quality assurance initiatives and drive best-in-class software and network testing practices for our next-generation platforms. 

The QA Manager at AXON Networks will be responsible for leading the quality assurance efforts across our telecommunications and enterprise network product lines. This includes test planning, team leadership, automation strategy, and continuous quality improvement. The ideal candidate has deep experience in cloud-native environments, network systems, and software testing at scale. 

Responsibilities: 

• Lead and mentor the Hanoi QA team in Hanoi responsible for end-to-end testing of AXON's software and enterprise networking solutions. 

• Design and implement robust and scalable test strategies across functional, regression, performance, and interoperability domains. 

• Build and maintain robust automation frameworks integrated with CI/CD pipelines. 

• Ensure comprehensive test coverage of telecommunication cloud services and enterprise networking components (e.g., routers, firewalls, SD-WAN).

• Collaborate with architects, product management, and support teams to ensure release quality and customer satisfaction. 

• Participate in architecture reviews, sprint planning, and product roadmap discussions to embed quality from the ground up. 

• Drive innovation in QA practices through the use of emerging technologies, tools, and methodologies. 

• Define and report on QA metrics and KPIs to drive continuous improvement. 

Requirements: 

• Technical Skills: 

  • Bachelor's Degree in Telecommunications, Computer Science, Networking, or related discipline 

  • 7+ years of experience in a QA or related position (manual or automated testing) with 3+ years in a leadership role 

  • Experience with developing or testing Telecommunications, Service Provider or Enterprise solutions (NFV, SDN, LAN/WAN, network security, cloud orchestration) 

  • Proficiency working in Linux environments, including command-line systems 

  • Proficiency in using agile/scrum tools, project management tools and qa management tools (e.g., Jira, Confluence, Testrail, Xray) 

  • Experience with scripting languages (e.g., Shell scripting, Python) 

  • Experience with version control tools (e.g. GIT) and containerized environments (e.g. Docker) 

  • Strong awareness for networking and internet protocols, including TCP/IP, DNS, HTTP, and distributed networks.  

  • Experience in QA Automation Framework and API Testing Tools (e.g. Robot Framework, Postman) is a plus 

  • Experience testing software-defined infrastructure, virtualized network functions (VNFs), or cloud-native network functions (CNFs) is a plus 

• Soft Skills:

  • Analytical Capabilities, Critical thinking, Problem solving, Eager to learn, and Proactive 

  • Great leadership and mentoring skills 

  • Strong communication and teamwork skills, with a demonstrated ability to work collaboratively in a remote environment 

  • Be highly flexible to adapt and work effectively in a dynamic environment.
  • Strong English Language skills, verbal and written.
  • Ability to work in hybrid model in Hanoi 

Benefits: 

• Competitive remuneration package​
• TET bonus, Health insurance​
• Annual leave + Medical leave ​
• Family care leave + Birthday leave​
• Flexi time, hybrid work​
• Monthly teambuilding activity

Join AXON Networks

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