CEO Assistant

4 days ago


Hanoi, Hanoi, Vietnam True Platform Full time ₫10,000,000 - ₫20,000,000 per year

This is 
not
 a "meeting scheduler" or "slide maker" role.

This is 
an Operator role at the heart of the company
 — turning the CEO's time, decisions, and reporting systems into a strategic advantage.

If you want a safe job with a clear checklist and predictable routine — skip this.

If you want to sit at the center of strategy, work directly with the CEO, and be measured by real output — read on.

1. Role Overview

The 
Executive Operator (EO)
 in the 
Office of CEO
 acts as a 
Chief of Staff-lite
, responsible for:

  • Designing and operating the executive reporting system from Directors.
  • Managing the operating rhythm of the CEO and the leadership team.
  • Ensuring every major decision has full data, context, and follow-up accountability.
  • Keeping noise away from the CEO, while surfacing all critical signals.

You won't be an observer — you'll be inside the system, understanding business, numbers, and people.

2. Core Responsibilities (Outputs, not "tasks")
(1) Executive Reporting – System from Directors

  • Design, implement, and maintain 
    Weekly Executive Reports

    Monthly Business Reviews

    Exception Reports
    , and 
    Commitment Trackers
    .
  • Enforce reporting standards: must include numbers, comparisons, trends, highlights, risks, actions, and clear asks-to-CEO.
  • Track commitments from Directors and ensure follow-up and accountability.

Outputs:

  • % of reports submitted on time and in the right format.
  • % of "asks-to-CEO" standardized and resolved promptly.

(2) Decision Desk – CEO's Decision Platform

  • Prepare 
    1-page Decision Briefs
     for key strategic decisions (C-level hiring, pricing, deals, structure, policy).
  • Summarize options, impacts, risks, and recommendations.
  • Maintain a 
    Decision Log
     documenting rationale, responsible owner, and implementation status.

Output:

  • The CEO never needs to ask "what's this about?" more than once.

(3) CEO Time & Rhythm – Protect and Optimize CEO's Time

  • Design and manage the CEO's calendar as a 
    priority system
    , not a booking queue.
  • Gatekeeping: every meeting must have a clear goal, pre-reads, and output summary.
  • Build a recurring rhythm for weekly, monthly, and quarterly reviews (All-hands, MBR, Strategy).

Outputs:

  • % of CEO time spent on Strategy / People / Customers / Operations.
  • Significant reduction in non-value-adding meetings.

(4) Organization Pulse & Stakeholder Signals

  • Gather and systemize signals from across the organization: morale, conflicts, key talent risks.
  • Prepare briefing notes for the CEO before meetings with key people or partners.
  • Never become a "gossip channel" — only surface actionable insights.

Output:

  • Concise, relevant, actionable updates that help the CEO "know exactly what matters."

(5) Orchestrator, not a Task Follower

  • Work directly with Directors, Heads, and key stakeholders to align data and narratives.
  • Challenge poor-quality reports or weak logic.
  • Suggest system and process improvements to automate reporting (beyond Excel & Google Docs).

3. We're Not Looking For Someone Who

  • Thinks "supporting the CEO" means booking flights, taking notes, or serving coffee.
  • Is afraid of numbers, dashboards, or data.
  • Avoids confronting Directors when accountability is missing.
  • Prefers ambiguity or unmeasurable outcomes.

4. We're Looking For Someone Who
Must-have Experience

  • 3–6 years in one or more of the following:
  • Operations / Strategy / Business Analyst
  • PM or Chief of Staff
  • Startup / SaaS / Tech founder or management team
  • Strong in:
  • System thinking & logic
     – can design formats, workflows, rules.
  • Business data literacy
     – can read, interpret, and question business metrics.
  • Clear writing & concise communication.
  • Executive collaboration
     – can work directly with CEO and Directors with confidence and integrity.
  • Able to protect the CEO's time and focus — even when that means saying "no."

Bonus Points

  • Understanding of SaaS metrics: MRR, funnel, retention, unit economics.
  • Experience in setting up reporting / OKR / operating cadence.
  • Comfortable with AI tools, automation, dashboards, data warehouse.
  • Working English for cross-border collaboration.

5. What You'll Get (Beyond Salary)

  • A front-row seat to 
    real executive decision-making
     — strategy, organization, product, major deals.
  • Treated as an 
    operator
    , not a "high-end assistant."
  • Direct growth path toward:
  • Chief of Staff
  • Director of Strategy / Operations
  • or other leadership roles within Base.

Your performance will be measured by how effectively you operate the 
Office of CEO
, not by how long you stay online.

6. How to Apply

Send us:

A short CV

One page of your work: a report, memo, framework, or decision brief you've created.

Don't tell us you're "passionate and hardworking."

Show us that you can 
think and operate like an Executive Operator
.


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