Sales Audit Leader
2 weeks ago
I. Job Responsibility:
1. Planning, design and management of sales audit activities
- Develop sales audit plans (monthly, quarterly, yearly) based on business objectives and risk assessments, and submit them for management approval.
- Assign tasks to business activity audit staff and supervise/ manage the progress of sales audit activities in the market
2. Conduct field audits:
merchandising, pricing, promotions, stock, expiry, refrigeration
- Directly participate in monitoring and overseeing sales activities at various points of sale such as shops, distributors, supermarkets, and more.
- Collect information about:
- Product presence, display arrangement (based on the planogram), and inventory levels
- Implementation of promotional programs, pricing policies, and discount schemes
- Competitor activities regarding products, pricing, and promotional campaigns.
- Accuracy of orders and sales documents
- Investigate any misconduct or fraudulent issues within the sales system, if applicable
- Manage audit systems: uploading photos, audit records, and master data update
3.
Analyze and Report:
- Prepare periodic and ad-hoc reports as scheduled and/or as requested by the management
- Analyze DMS vs physical stock discrepancies at distributor; partner with Sales Admin to resolve root causes.
- Analyze collected data to assess sales performance and compliance levels.
- Prepare detailed reports on audit findings, provide assessments, and propose corrective actions and process improvement solutions.
- Present audit reports and discuss the findings with relevant departments (Sales, Sales Admin, Marketing, Accounting) along with proposed appropriate solutions
4.
Enhancing Sales Team compliance:
- Ensure accurate execution of contracts, pricing, and promotional programs; monitor corrective and preventive actions to avoid recurrence of violations
- Collaborate cross-functionally with Sales, Marketing, Distributor, Accounting and Finance to drive execution improvements.
5. Employee management & development
- Provide training, guidance, and support to audit team members to enhance their skills and work efficiency.
- Goal setting and conduct regular performance evaluations for team members.
- Foster effective collaboration among team members and with other departments
6. Other tasks have assigned by line manager
- Working time: Monday to Saturday from 8 am to 5 pm
- Working location: Ha Noi
- Willingness to travel frequently for field sales audit
II. Job requirements:
- University's degree & above (Business, Marketing, Economics or related field).
- Minimum of 03 years of experience in a similar position within the FMCG industry
- Strong understanding of business operations in the fast-moving consumer goods sector.
- Planning skills
- Coaching, training, and mentoring skills
- Synthesis, analysis, and problem-solving skills
- Proficiency in Excel, PowerPoint; experience with DMS
- Basic English (prefer in conversational English is an advantage)
- Having experience working in a Japanese company with direct management by Japanese supervisors is considered an advantage
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