Network and Firewall Engineer

Smilegate
 is a Mega Value Innovator in Entertainment headquartered in Korea, since its foundation in 2002, Smilegate has continuously strived for happier lives and a more hopeful society by developing and providing quality games and content. Smilegate operates businesses in the areas of game development and services, investments, and social contributions; develops and discovers various games and cultural content; and provides them as global services by increasing their value. The representative game is CROSSFIRE that world's no.1 online FPT game with more than 670 million players from 80 countries, has surprising records such as having over 8 million concurrent users, has reached $10.5 billion sales revenue since its global launch.

Smilegate's 
STOVE
 is a next-generation C2C (Consumer to Consumer) Social entertainment platform. With STOVE, users can easily and conveniently create specific content from their very own imagination which can be shared, communicated with other global users. Developers and publishers can also introduce, operate, and improve their own content with other users around the world. Through STOVE, Smilegate will continue to provide participation and distribution of new content previously unavailable to users and CP (Contents Provider), as well as a communication ecosystem and paradigm. Smilegate Stove seeks to promote development of the platform by hiring excellent Network and Firewall Engineer.

Your roles & responsibilities:

• Deploy, maintain, and manage internal network systems including 
  LAN, Internet, VPN, Wi-Fi, cameras
  , and IT infrastructure devices.
• Operate and monitor the company's 
  server environment
  , ensuring high availability and stability.
• Configure and manage network devices: 
  firewalls, switches, routers
  .

Handle and track support tickets via 
Jira
 or similar ticketing system:

• Troubleshoot network/server issues and respond to technical support requests from other departments.
• Manage Access Control Lists (ACLs)
  : open/close firewall ports, configure network access per request.
• Manage user access, firewall/NAT rules, and port/IP control based on company security policies.
• Administer 
  enterprise Wi-Fi systems
   such as Aruba or Unifi.
• Support automation of operational tasks using 
  PowerShell, CLI, or scripting tools
  .
• Collaborate with HQ and vendor on system maintenance, upgrades, and incident resolution.

Requirements

• Fluent in Vietnamese
• Bachelor's degree in Information Technology, Network/System Administration, or a related field
  .
• Minimum of 
  5 years of experience
   in network/system administration in a corporate environment.
• Having profound knowledge of CCNA, MCSA, network infrastructure and system operation.
• Deep understanding in installation and troubleshooting with multiple operating systems such as Windows, open-source, and macOS.
• Experience in Operating Wi-Fi systems such as Aruba, Unifi...
• Experience in using PowerShell or CLI is a plus
• Experience in operating systems (Windows or Linux).
• Knowledge of Network (LAN/WAN. VPN, ...).
• Ability to deploy, configure and manage devices such as Firewall, switch, ...

Why you'll love working here.

• Attractive salary you'll love (full salary in probation for experienced candidates)
• 13th-month bonus
• 14 days of paid annual leave, increasing by 1 day each year
• Premium health insurance
• Learning and development budget to upgrade skills and knowledge.
• Flexible working timeframe
• Modern working equipment (Macbook or LG Gram depending on job, additional monitors etc...).
• Pantry with well-stocked snacks, beverages, coffee machine, massage chair… to help you relax and recharge
• Engagement activities (monthly team bonding, beer time, yearly company trip…)
• Sponsored sports clubs, Korean classes, and so on
• Business trip opportunities to Korean Headquarters
• Open, friendly, positive work environment