Technical Documentation Specialist

5 days ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Luna Base AI Full time ₫900,000 - ₫1,200,000 per year

About Luna

Luna is the world's first fully AI-powered software development platform, enabling startups and enterprises to turn ideas into software—10x faster. We automate every step from requirements to deployment, empowering builders to create smarter and scale effortlessly.

Overview

We are seeking a
Technical Documentation Specialist
with a strong technical or developer background to create clear, structured, and high-quality learning materials for our core products:
Luna Autopilot
and
Luna Studio
.

This role involves building comprehensive
online documentation
and producing
video tutorials
to support users in understanding and maximizing our platform.

Key Responsibilities

Documentation (Online)

  • Develop and maintain detailed, user-friendly documentation for
    Luna Studio
    .
  • Produce feature explanations, step-by-step guides, workflow tutorials, and troubleshooting content.
  • Collaborate with engineering and product teams to ensure all documentation is accurate and up to date.

Video Guides

  • Create clear, structured tutorial videos for
    Luna Autopilot
    and
    Luna Studio
    .
  • Plan scripts, record product walkthroughs, and produce instructional video content.
  • Use AI tools to support clarity, structure, and final production.

Technical Understanding

  • Quickly learn and understand product features, architecture, and workflows.
  • Translate complex technical concepts into simple, visual explanations.
  • Identify documentation gaps and propose improvements.

Collaboration

  • Partner with product, design, and engineering teams to gather information and validate documentation accuracy.
  • Provide user-focused feedback to improve product usability and onboarding experiences.

Requirements

  • Strong technical background, preferably with experience in software development or engineering.
  • Experience creating technical documentation or instructional content.
  • Ability to produce tutorial videos (screen recording, editing, structuring content).
  • Strong logical thinking and ability to clearly break down complex concepts.
  • Comfortable using AI tools to support writing, editing, and content creation.
  • Self-motivated, detail-oriented, and capable of working independently.

Nice-to-Have

  • Experience with automation tools, no-code/low-code systems, or developer platforms.
  • Familiarity with documentation tools (Notion, GitBook, Confluence, etc.).
  • Basic design or multimedia editing skills (e.g., simple animations, visuals).

Work Environment

  • Fully remote
  • Flexible schedule
  • Fast-paced and collaborative product team
  • Opportunity to shape the learning experience for thousands of users


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