IT Local Support

1 week ago

Hanoi, Hanoi, Vietnam Unicity Marketing Vietnam Co. Ltd. Full time ₫200,000 - ₫400,000 per year

Mô tả công việc:

(Mức lương: Thỏa thuận)

JOB SUMMARY

Provide IT services and support daily administration tasks as business requirements from Unicity MKT Viet Nam & Unicity Labs Viet Nam.

DETAILS OF RESPONSIBILITIES & TASKS

  • Setup/reinstall PCs/laptops, printer, network equipment both HN and HCM office.
  • Provide end-user support on Desktop systems, networks, hardware/software setups and troubleshooting.
  • Support end users for all IT issues: PC hardware, install software, printers, fax, telephone, network, projector…
  • Respond to telephone / email / instant messenger enquiries from internal users on technical support, troubleshooting and resolution.
  • Monitor network, operation system, VOIP system and surveillance to ensure the stability of service.
  • Perform regular data backup and server administration.
  • Maintain IT Inventory and proper record.
  • Assist in projects as assigned by Manager.
  • Maintain Finger scan, queue system, sound system, monitor CCTV and Server backup
  • Manage Active directory/email account.
  • Setup and manage meeting room and conference room devices: Projector and sound system/
  • Monitoring and managing all IT devices in Ha Noi/HCM office
  • Provide remote support to users from other countries as requested.
  • Other requirements as actual business requirements from Unicity.

Chức vụ: Nhân Viên/Chuyên Viên

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

13th Month Bonus Guaranteed/ Yearly Performance Bonus/Yearly Salary Review

Premium Health Care Plan/Premium Annual Health Check/ Company Health & Wellbeing Program/ 14 Annual Leave day per year

Gift for birthday, Wedding, Give birth, Lunar Tet, Outing,...

Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề

Yêu cầu công việc:

o Graduated from High Diploma or above in Information Technology, or related discipline.

o Ability to speak/read/understand English technical documents in order to acquire, develop knowledge in the process of IT training.

o Knowledge of setup and configuration network router/firewall, switch, IP phones/ WIFI access point.

o Knowledge in computer hardware and software including TCP/IP, Network Infrastructure, Windows Desktop, MS Office, Outlook or experience of IT help desk.

o Self-study and Self-learning on new technology and willing to improve on technical skills

o Good problem solving, analytical and evaluative skills.

o Independent, proactive and positive attitude. Excellent customer service oriented mindset and able to work under pressure. Good team player with regional mindset.

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Hạ Tầng - Mạng,Hỗ Trợ Kinh Doanh - Sales Admin,Vận Hành IT - IT Helpdesk

Trung cấp - Nghề

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