Senior Operations Executive

4 days ago

Hà Nội, Vietnam WTW Full time

**Description**:
The role of a Senior Operations Executive is expected to deliver high level of support to brokers in term of technical and timing for growing client portfolio including new and renew, maintain good practices, ensure our operations compliance with company’s and Group’s guideline, involve in the success of transformation projects.

**The Role**
- Daily deliver timing, operational and technical support to business, including but not limited to:

- Pre-placement: monitor renewal or create new opportunities in Client relationship management (CRM D365) system, monitor Know Your Client results for renewal clients, sanction screening upon required, support review Broker Agreement/Nondisclosure Agreement;
- Post placement: billing in the servicing platform, conduct compliance check on Broker Agreement, Compulsory insurance requirements and operational check on market security, cross-border, third party, market-derived income, non-standard brokerage and sanction approval.
- Operational Risk - work in partnership with brokers, compliance and other corporate functions to enhance our processes, procedures, data quality, 1st line controls practice (cross-border element, Sanction and Market security, compliance with company guideline and best practices, excellence review, ), conduct monthly Excellence review and provide feedback to brokers;
- Projects - contribute to the Vietnam transformation project, and will be continue to deliver other change initiatives to enhance client and colleague experience to support strategic priorities / risk management, including operating model transformation, process standardization, process improvement, integration and restructuring;
- Coordinate with Accounting Department to reconcile premium and/or commission, remind premium due (including installments);
- Coordinate with Facility Services in Head office to conduct general office management;
- Other tasks assigned by local operations manager as required.

**Qualifications**:
**The requirements**

In order to succeed in this role, you must have:

- 5-7 years of experience in non-life insurance, preferrable in underwriting/policy management;
- Excellent verbal and written communication skills;
- A great “support” attitude to make progress and improvement;
- Organisational skills and the ability to manage multiple responsibilities;
- Strong attention to detail and work well with system;
- Discipline with guideline;
- Desire to develop technical knowledge and become an internal supporting expert (system and data management, deep understanding in placement model and operational risks);
- Experience in general office management (as a plus).
- An equal employer_

  • Senior Operation Management Executive

    2 weeks ago

    Hà Nội, Vietnam Navigos Search's Client Full time

    **Mô tả công việc**: (Mức lương: 25 - 35 triệu VNĐ) Navigos Search's client, new FDI developer in Hanoi center, is looking for Senior Operation Management Executive with main duties as below: - Building management: Work with team and support in preparing any necessary documents to ensure the smooth operation of the Building; - Operation...

  • Senior Leasing

    1 week ago

    Hà Nội, Vietnam LOTTE MALL West Lake Hanoi Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Job Title: Senior Sales Management Assistant Main Duties: Leasing, Tenants Operation Working Time: 5 days/week, 40 hours/week Lotte Mall West Lake Hanoi is currently seeking a dynamic and talented Leasing & Operation Executive to join our shopping mall management team. This role is responsible for...

  • Senior Technical Product Manager

    1 week ago

    Hà Nội, Vietnam Tether Operations Limited Full time

    **_Join Tether and Shape the Future of Digital Finance_** At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of...

  • Senior Policy and Licensing Advisor

    6 days ago

    Hà Nội, Vietnam Tether Operations Limited Full time

    Created in 2014 by pioneering Bitcoin enthusiasts, Tether USDt was the first stablecoin in existence. Tether is disrupting the legacy financial system by offering a more modern approach to money. Our platforms and tokens lead in liquidity, stability, and innovation, setting the foundation for the future, and we make a significant contribution to a more...

  • Senior Executive Assistant

    6 days ago

    Hà Nội, Vietnam Techcombank Full time

    2 Dec 2025- **Senior Executive Assistant (40000026)**: - Category: Risk Management Division- Job Type: - Facility: Risk Management**Job Purpose**: - The job holder serves as the primary point of contact for internal and external parties on all matters pertaining to the CEO Office and provides high level and confidential support to the administration of...

  • Senior Manager, IT Operations

    4 days ago

    Hà Nội, Vietnam Techcombank Full time

    7 Oct 2025 **Senior Manager, IT Operations (40001116)**: - Category: Technology Division - Job Type: - Facility: Technology **Job Purpose**: **Key Accountabilities (1)**: - Main work: - Understand at expert level the monitoring needs of business & IT, provide the necessary dashboards. - Coordinate with other Sub-functions in the IT infrastructure...

  • Operations Executive

    1 week ago

    Hà Nội, Vietnam Công ty TNHH Thương mại Dịch vụ Đường Mòn Đông Dương Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) The purpose of the Operations Executive (Vehicles, tour plan database, mineral water & tissues) is to organize all aspects of tour operations involving vehicles and drivers, mineral water & tissues from scheduling, booking to monitoring and control. Deliver the service to meet contractual service...

  • Nodejs Senior Software Engineer

    6 days ago

    Hà Nội, Vietnam Tether Operations Limited Full time

    **_Join Tether and Shape the Future of Digital Finance_** At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of...

  • Operation Excellence Senior Manager

    1 week ago

    Hà Nội, Vietnam Prudential plc Full time

    Operation Excellence Senior Manager Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact...

  • Head of Operations

    4 days ago

    Hà Nội, Vietnam Techcombank Full time

    18 Jun 2025 **Head of Operations (Life Insurance Project)**: - Category: Retail Banking Group - Job Type: - Facility: Retail Banking **Job Purpose**: The Head of Operations is responsible for setting strategic direction and ensuring effective execution across all new business, underwriting, claims, policy service related operational functions. The role...