Technical Service Engineer

7 days ago

Ho Chi Minh City, Vietnam Pall Full time

**Be part of something altogether life-changing**

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity - so you can grow your career and expand your skills in the long term.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.

**In this role, you will have the opportunity to**:

- Responsible in performing on-site installation, qualification, commissioning, repair and plan maintenance for Cytiva’s equipment.
- Providing quality services as per company’s service guidelines and meeting Key Performance Indicators (KPIs) set forth in your respective team.
- Working closely with service sales in preparing proposals/recommendations to customers.
- Timely and proper input of services performed in the company’s database (CRM)
- Collaboration and working closely with cross functional teams (commercial, logistics, product and leadership) to enhance customer experience.
- Adhering to company health and safety guidelines.

**The essential requirements of the job include**:_ _**
- Minimum 4-5 years’ experience preferably in the Life Sciences or Biotech industry with a strong background in engineering. Automation experience/knowledge is a plus.
- Ability to work with limited supervision and with good problem-solving skills when faced with complex issues.
- Strong work ethics and able to maintain good rapport with customers and internal team.
- Excellent written and verbal communication skills in English. Other ASEAN language is a plus.
- Able to travel extensively and on short notice across Vietnam and ASEAN.

LI-SS1 #LI-Remote
- This position is being offered through Pall, a Danaher group company providing services in Vietnam to beneficiary Cytiva._

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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