Team Leader
1 week ago
**Job description**: Essential Functions/Core Responsibilities Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations Communicate expectations to employees and provide timely updates Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities Stay current on internal work processes, policies and procedures. Attend required manager development training **Requirement**: Having experience in leading team (>10 members) - OPEN FOR ALL INDUSTRY related to Customer Services English communication Strong communication skills, both written and verbal Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable Ability to mentor, coach and provide direction to a team of employees Willingness to work a flexible schedule **Benefit**: Engagement activities (Birthday party, town hall,...). Annual leave according to Labor Law. Salary review once a year Promotion once a year 13th month salary Participate in social insurance, health insurance, and unemployment insurance. Bonus + gifts on holidays and New Year Location: 6 Thang Long, Tan Binh, HCMC
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Team Leader
2 days ago
Thành phố Hồ Chí Minh, Vietnam Park Hyatt Saigon Full timeSummary Park Hyatt Saigon is a French mansion near the Opera House, a _sanctuary of peace_ in the middle of one of Asia’s most bustling cities. Park Hyatt Saigon was renovated in 2015. As this luxury-defining project continued, Park Hyatt Saigon renovated its ballroom in 2016 and just finished restaurants and bars renovation in 2017. Our strategy is to...
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Document Team Leader
2 days ago
Thành phố Hồ Chí Minh, Vietnam Vina Group Full timeMô tả công việc - Handling inbound-outbound shipments with requirements from customers. - Assigning & following up daily operational activities with team members. - Guiding the team with legitimate & smart action for achieving outstanding services of customs clearance, trucking & related services. - Manage team’s cost control. - Problem solving and...
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Customer Service Team Leader
2 days ago
Thành phố Hồ Chí Minh, Vietnam Hegka Vietnam Full timeThe Team Leader plays a pivotal role in driving team performance, ensuring customer satisfaction, and maintaining efficient operations. This position requires strong leadership skills, a keen understanding of call center dynamics, and the ability to motivate and guide team members toward achieving their goals. **[1] - Job requirements**: **Team...
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Team Leader
2 days ago
Thành phố Hồ Chí Minh, Vietnam Park Hyatt Saigon Full timeSummary Park Hyatt Saigon occupies a prime position in central Ho Chi Minh City in Vietnam (District 1), overlooking the elegant Opera House on Lam Son Square. The premier hotel in Ho Chi Minh City is within reach of boutique shops, restaurants, and parks. There are plenty of recommended shopping hot spots and things to do within walking distance of our...
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Customer Experience Team Leader
2 days ago
Thành phố Hồ Chí Minh, Vietnam PNJ Full time**NƠI LÀM VIỆC**: - Hồ Chí Minh (Quận Tân Bình) **CẤP BẬC**: - Trưởng nhóm / Giám sát **HÌNH THỨC**: - Nhân viên chính thức **KINH NGHIỆM**: - 5 - 7 Năm **MỨC LƯƠNG**: - Lương thỏa thuận **NGÀNH NGHỀ**: - Bán lẻ / Bán sỉ, Bán hàng / Kinh doanh, Dịch vụ khách hàng **PHÒNG BAN**: - KHÁCH...
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Marketing Team Leader
6 days ago
Thành phố Hồ Chí Minh, Vietnam LA VELA SAIGON HOTEL Full time**Hạn nộp**: 15/09/2025 Mức lương: 12 - 20 triệu Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 3 - TP HCM Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Ngành nghề Kinh doanh & tiếp thị Marketing Vị trí Trưởng ca/ Giám sát Cập...
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Senior Qc
2 weeks ago
Thành phố Hồ Chí Minh, Vietnam AROBID.COM Full timeAROBID.COM *** - Tầng 2, Số 799 Nguyễn Văn Linh, Phường Tân Phú, District 7, Ho Chi Minh- At office- Posted 9 hours ago- Skills: - QA QC Tester Automation Test **Job description**: **About us**: We are a well and long-term funded next generation cross-border B2B and B2B2C marketplace with the mission to bring connect entire Vietnam and...
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Qc Team Leader
2 days ago
Thành phố Hồ Chí Minh, Vietnam Công ty TNHH GS 25 Full time**QC Team Leader (Warehouse)**: Toàn thời gian - QA & QC - Head Office Lương**:Thỏa Thuận** Địa điểm: Head Office Phòng ban: QA & QC Hạn nộp hồ sơ: 24/06 — 24/07/2025 **JOB SUMMARY**: Be responsible for ensuring compliance with regulations, processes, and quality standards related to products and warehouse operations. Lead and...
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Data Team Leader
6 days ago
Long Hậu, Hiệp Phước, Nhà Bè, Thành phố Hồ Chí Minh, Vietnam Avery Dennison Full time $20,000 - $80,000 per yearCompany Description Avery Dennison RBIS, a global leader in apparel and footwear industry solutions, is a $1.6 billion division of Avery Dennison (NYSE: AVY). Avery Dennison RBIS provides intelligent creative and sustainable solutions that elevate brands and accelerate performance throughout the global retail supply chain. We elevate brands through graphic...
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Operations Team Leader
2 days ago
Thành phố Hồ Chí Minh, Vietnam Chi Nhánh Công Ty TNHH transcosmos Việt Nam Tại Thành Phố Hồ Chí Minh Full time**Mô tả công việc**: (Mức lương: 12 - 15 triệu VNĐ) - Use performance data to coach and improve the agents. - Listen and review types of interactions performed by the agents for improvement purposes. - Validate any information requires to be sent to customer for accuracy and comprehensiveness purposes. - Handle escalated transactions from...