Senior Site Reliability Engineer

1 day ago

Thành phố Hồ Chí Minh, Vietnam Techcombank Full time

**Top 3 reasons to join us**:

- Top-tier banking environment in Vietnam
- Challenging opportunities for the “Greater” You
- Attractive career path and benefits

**Job description**:
** 1. About the Role**:
**2. Key Responsibilities**:
**Platform Reliability & Automation**
- Design, implement, and operate reliable, scalable, and observable data platforms.
- Automate incident triage, remediation, and postmortems using GenAI-powered tools.
- Develop intelligent runbooks and self-healing workflows using LLMs.
**GenAI-Enabled SRE Practices**
- Build and integrate GenAI copilots for on-call support, anomaly detection, and RCA (root cause analysis).
- Fine-tune or prompt engineer LLMs for specific use cases like summarizing logs, interpreting metrics, or generating remediation steps.
- Leverage vector databases (e.g., FAISS, Weaviate) to retrieve telemetry and incident history for GenAI prompts.
**Observability & Anomaly Detection**
- Integrate GenAI with observability tools (e.g., Datadog, Prometheus, Grafana, OpenTelemetry).
- Build systems for natural language querying of platform health and pipeline performance.
- Collaborate with data engineers to monitor SLIs/SLOs across ingestion, transformation, and delivery layers.
**CI/CD & Risk Management**
- Integrate GenAI into CI/CD pipelines to generate blast radius analyses and deployment guardrails.
- Use LLMs to assess the risk of configuration or schema changes before production rollout.
- Automate validation and rollback strategies based on historical outcomes.

**Your skills and experience**:

- Bachelor's degree in computer science, software engineering or information technology
- Good at English
- 5+ years in SRE, DevOps, or Data Engineering roles with strong focus on automation and observability.
- Solid experience in cloud-native data platforms (e.g., Databricks, Glue, Kafka, Flink, S3, Lambda).
- Proven experience using or integrating GenAI tools (OpenAI, Claude, HuggingFace Transformers).
- Proficiency in Python or Scala; experience with Spark and Airflow a plus.
- Familiarity with LLM techniques: prompt engineering, embeddings, retrieval-augmented generation (RAG).
- Hands-on experience with monitoring and alerting tools (e.g., Prometheus, Grafana, Datadog).
- Experience with Infrastructure as Code (e.g., Terraform, CloudFormation).

**Preferred**:

- Experience fine-tuning LLMs or integrating GenAI agents into production systems.
- Familiarity with vector databases (e.g., Pinecone, Qdrant, FAISS).
- Knowledge of data quality frameworks and lineage tools (e.g., DeeQu, Great Expectations, Amundsen, Unity Catalog).
- Understanding of ITIL/incident management frameworks.
- Strong communication and documentation skills, especially in on-call and postmortem environments.

**Why you'll love working here**:
** WHY BECOME IT/DATA EXPERTS AT TECHCOMBANK?**
- Investing **over 500 million USD** to develop large-scale IT projects, Techcombank is one of the leading bank in Technology trends in Vietnam
- You will grow with Techcombank by having the opportunity to learn from **top experts** from across the world
- Techcombank provides a **rewarding remuneration structure** that commensurate with your achievement and contribution
- Techcombank is the **Top 2 Best place to work**in the banking industry where you can experience various exciting activities throughout the year: Company anniversary, Team building, Active Saturday, Year End Party, etc.

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