Dynamics 365 Support Technician

7 days ago

Ho Chi Minh City, Vietnam iTechwx Company Limited Full time

iTechwx Company Limited

***
- 1st Floor, The Sun Avenue, Mai Chi Tho Street, An Phu Ward, Thu Duc City, HCMC, Thu Duc City, Ho Chi Minh- Fresher Accepted- At office- Posted 11 hours ago- Skills:

- English

C#

IT Support

**Top 3 reasons to join us**:

- Competitive Salary
- International Culture
- Young & Dynamic Working Environment

**Job description**:

- Are you passionate about helping others and have a deep understanding of Microsoft Dynamics 365?- We're seeking a talented Technical Support Engineer to join our growing team In this role, you'll leverage your expertise in Dynamics 365 to troubleshoot and resolve customer issues, ensuring a smooth and successful user experience. ️

**Responsibilities**:

- Reviews issues and contacts customers to understand issues. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, and performance traces) to help resolve customer issues.
- Resolves or escalates multiple and varied customer issues. Documents technical work and research.
- Analyzes problems and develops solutions for customer needs using log analysis and other proprietary tools.
- Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.
- Attends readiness training and non-technical training to ensure that they become proficient in support topics. Product/Process Improvement
- Provides feedback to improve products to more senior engineers or technical advisors.
- Identifies potential defects and escalates to more senior engineers to resolve.
- Uses automated tools to deliver solutions for a wide range of issues. Provides feedback on how to improve automated tools.
- Follows processes provided by the business.
- Attends case triage meetings or case discussions to collaborate and share ideas to resolve problems.

**Your skills and experience**:
**Qualifications Required**:

- Proficient in English (4 skills)
- Available to work night shifts (rotate between 9:00 PM and 9:00 AM, working 8 hours per shift, with a total of 5 shifts per week)
- Freshers are welcome with a good learning ability and working attitude
- Experience/Knowledge in IT industry skills is a must
- Customer service mindset

**Why you'll love working here**:
**Why us?**
- Competitive salary depending on experience: starting from 20,000,000 VND GROSS
- 90% contribution of the gross salary to social insurance from the company side
- 12 days of annual leave, 8 days of sick leave
- 30% allowance on gross salary + PVI insurance + 500,000 VND food allowance for employees working night shift
- Annual Heath Checkup

**iTechwx Company Limited**:
Conquer the Everest, Together with iTechwx.
- Company type
- IT Outsourcing
- Company size
- 301-500 employees
- Country
- United States- Working days
- Monday - Friday
- Overtime policy
- No OT

  • Technical Support Enigneer

    6 days ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    Are you passionate about helping others and have a deep understanding of Microsoft Dynamics 365? We're seeking a talented Technical Support Engineer to join our growing team! In this role, you'll leverage your expertise in Dynamics 365 to troubleshoot and resolve customer issues, ensuring a smooth and successful user experience. **Responsibilities**: -...

  • Dynamics 365 Support Technician

    5 days ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Itechwx Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Reviews issues and contacts customers to understand issues. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, and performance traces) to help resolve customer issues. Resolves or escalates multiple and varied customer issues....

  • Microsoft Dynamics 365 for Finance and Operations

    6 days ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Votiva Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Understand the customers’ needs, work with other consultants, support teams to complete design and testing documentation. - Create technical design documents, coding, unit testing and for developed functionality of Microsoft - Dynamics 365 for Finance and Operations or AX 2012 based on functional...

  • Functional Consultant: Dynamics 365 Finance

    2 weeks ago

    Ho Chi Minh City, Vietnam Hitachi Solutions Ltd Full time

    **Company Description** Hitachi Solutions is a core IT Company of the Hitachi Group, which employs over 330,000 people worldwide. Headquartered in Tokyo, Japan, Hitachi Solutions' reach extends to group companies in Japan and abroad, working with a worldwide network of alliance partners. We strive to provide ideal solutions and products to customers in a...

  • Functional Consultant: Dynamics 365 Finance

    2 weeks ago

    Ho Chi Minh City, Vietnam Hitachi Solutions Full time

    Company Description Hitachi Solutions is a core IT Company of the Hitachi Group, which employs over 330,000 people worldwide. Headquartered in Tokyo, Japan, Hitachi Solutions' reach extends to group companies in Japan and abroad, working with a worldwide network of alliance partners. We strive to provide ideal solutions and products to customers in a...

  • Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam itechwx Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Technical Support Engineer - Dynamic 365 BC (Chinese Speaking)**: - **Mã tin đăng: 3430217**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng...

  • Technical Support Engineer

    2 days ago

    Ho Chi Minh City, Vietnam itechwx Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Technical Support Engineer - Dynamic 365 BC (Chinese Speaking)**: - **Mã tin đăng: 3430217**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng...

  • Functional Consultant: Dynamics 365 Finance

    1 week ago

    Ho Chi Minh City, Vietnam Hitachi Solutions Full time

    Company Description Hitachi Solutions is a core IT Company of the Hitachi Group, which employs over 330,000 people worldwide. Headquartered in Tokyo, Japan, Hitachi Solutions' reach extends to group companies in Japan and abroad, working with a worldwide network of alliance partners. We strive to provide ideal solutions and products to customers in a...

  • Functional Consultant: Dynamics 365 Finance

    6 days ago

    Ho Chi Minh City, Vietnam Hitachi Solutions Ltd Full time

    **Company Description** Hitachi Solutions is a core IT Company of the Hitachi Group, which employs over 330,000 people worldwide. Headquartered in Tokyo, Japan, Hitachi Solutions' reach extends to group companies in Japan and abroad, working with a worldwide network of alliance partners. We strive to provide ideal solutions and products to customers in a...

  • Dynamic 365 CRM Developer

    4 weeks ago

    Ho Chi Minh City, Vietnam SMARTOSC Full time

    Serve as a Subject Matter Expert (SME) within all aspects of CRM software to include technical requirements, system configuration, user requirements, and system upgrades - Extend capability of CRM through creation of new entities, forms, workflows, and reports **Requirements**: - Strong knowledge of Microsoft Dynamics 365 CRM development concepts (i.e....

  • Functional Consultant: Dynamics 365 Supply Chain

    2 weeks ago

    Ho Chi Minh City, Vietnam Hitachi Solutions Full time

    Company Description Hitachi Solutions is a core IT Company of the Hitachi Group, which employs over 330,000 people worldwide. Headquartered in Tokyo, Japan, Hitachi Solutions' reach extends to group companies in Japan and abroad, working with a worldwide network of alliance partners. We strive to provide ideal solutions and products to customers in a...

  • Functional Consultant: Dynamics 365 Supply Chain

    2 weeks ago

    Ho Chi Minh City, Vietnam Hitachi Solutions Ltd Full time

    **Company Description** Hitachi Solutions is a core IT Company of the Hitachi Group, which employs over 330,000 people worldwide. Headquartered in Tokyo, Japan, Hitachi Solutions' reach extends to group companies in Japan and abroad, working with a worldwide network of alliance partners. We strive to provide ideal solutions and products to customers in a...

  • Functional Consultant: Dynamics 365 Supply Chain

    1 week ago

    Ho Chi Minh City, Vietnam Hitachi Solutions Ltd Full time

    **Company Description** Hitachi Solutions is a core IT Company of the Hitachi Group, which employs over 330,000 people worldwide. Headquartered in Tokyo, Japan, Hitachi Solutions' reach extends to group companies in Japan and abroad, working with a worldwide network of alliance partners. We strive to provide ideal solutions and products to customers in a...

  • Software Developer

    2 weeks ago

    Ho Chi Minh City, Vietnam Tổng Công Ty Xây Dựng Số 1 Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Mô tả Công việc NHIỆM VỤ CHÍNH 1. Phát triển, triển khai và quản lý mã nguồn của các module trên Microsoft dynamics 365. 2. Tham gia vào nhóm phân tích yêu cầu, định nghĩa các chức năng và tích hợp module vào Microsoft dynamics 365. 3. Kiểm tra...

  • Application Engineer

    2 weeks ago

    Thành phố Hồ Chí Minh, Vietnam De Heus Asia Full time

    **De Heus Asia**: De Heus LLC - Company type - IT Product - Company industry - Agriculture - Company size - 1000+ employees - Country - Vietnam - Working days - Monday - Friday - Overtime policy - Extra days off for OT - Tòa nhà Sofic, 10 Đường Mai Chí Thọ, Quận 2, Thu Duc City, Ho Chi Minh - At office - Skills: - DevOps AWS Azure **Top 3...

  • .NET Developer

    1 week ago

    Ho Chi Minh City, Vietnam Saigon Technology Full time

    **.NET Developer (Microsoft Dynamics 365)**: Saigon Technology - Ứng Tuyển .NET English SQL - Đăng nhập để xem mức lương - 2 Nguyen The Loc, Ward 12, Tan Binh, Ho Chi Minh- Xem bản đồ- Linh hoạt- 4 giờ trước **3 Lý Do Để Gia Nhập Công Ty**: - Attractive salary and benefits - Technical training sessions (internal -...

  • Senior/lead Consultant

    2 weeks ago

    Thành phố Hồ Chí Minh, Vietnam WATA TECH Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) We are seeking two experienced Senior or Lead Consultants with expertise in Microsoft Dynamics 365 and Azure technologies to join our team for a dynamic project in Australia. These individuals will play a key role in providing consulting services, implementing, and optimizing solutions on the...

  • Dynamics 365 Consultant

    2 weeks ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Amaris Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) ABOUT THE JOB - Lead the design, planning, and execution of QA and Integration testing activities within the D365FO environment. - Collaborate closely with cross-functional teams to identify integration points, data flows, and dependencies, ensuring comprehensive test coverage. - Develop and...

  • .NET Developer

    3 days ago

    Ho Chi Minh City, Vietnam Saigon Technology Full time

    **JOB DESCRIPTION** - Work directly with AU/EU Technical Lead to implement features of the system - Adhere to and recommend improvements to project coding standards. - Work in a team environment with shared code; disciplined use of source code control and process documentation. - Solve technical problems **MUST HAVE SKILLS**: - Have at least 2 years of...

  • Ms Dynamics 365 Business Central Developer

    4 weeks ago

    Ho Chi Minh City, Vietnam TPS Software Full time

    TPS Software *** - TPS Software - Waseco Building, Zone C, 3rd Floor, No.10 Pho Quang Street, Ward 2, Tan Binh, Ho Chi Minh- At office- Posted 4 hours ago- Skills: - .NET C# ERP **Top 3 reasons to join us**: - Premium Health Insurance package - Quarterly salary review for adjustment - Competitive salary and allowance **Job description**: - We are...