Assistant Loss Prevention Manager Phó Quản Lý Bộ Phận An Ninh An Toàn

**Hạn nộp**: 17/07/2025 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Hải Phòng
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub
Ngành nghề
An ninh
Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng
Cập nhật
22/06/2025 11:20
MÔ TẢ CÔNG VIỆC
1. Responsible for shift duties
Follow the approved monthly duty roster schedule.
Attend a pre-shift briefing fifteen minutes prior to shift commencement.
Comply strictly with all established security and safety policy and procedures and familiarise with the standard operation manual.
Consistently strive to meet and exceed defined performance standards (operational and behavioural).
2. Security officer training and coaching
Attend all pre-organised departmental training sessions promptly.
Record each attendance by signing attendance register at the completion of each session.
Conduct any required private studying in preparation of test questions.
Obtain or exceed minimum test performance standards.
3. Practice emergency drills
Fully familiarise oneself with all emergency contingency plans, policy and procedures, manuals, etc
Fully understand the role of the Emergency Response Team (ERT) and the ERT team leader and Crisis Management Team (CRT).
Participate in all emergency drills (planned and unplanned).
4. Fire Safety
Familiarise with all common fire hazards and fire precautions.
Conduct routine fire safety hazard patrols of the hotel, e.g. obstructions in ire staircases
and fire exits; fire doors propped open.
Practical use of fire extinguishers and hose reels.
Always actively research updates to understand emergency systems and equipment (Meeting point, location of fire extinguishers, hose reels, location of hotel emergency exits).
5. Access control
Carry out stringent vetting of visitors; contractors and suppliers, scrutinising all forms of identification.
Registration of all visitors, contractors and suppliers.
Ensure that all hotel property is accompanied with an authorised gate pass/ asset disposal form before permitting release from the hotel.
Conduct bag searches of all contractors; suppliers, etc. in accordance with policy and procedures.
Report to a supervisor all irregularities and suspicious person(s) entering the hotel.
6. Crime prevention and detection
Convert and overt surveillance of critical areas (e.g. monitor unattended baggage at the hotel reception, etc.)
Identify and reports irregularities and possible crime suspects.
Proactively provide crime prevention advice to all guests, patrons and staff when necessary (e.g. guest leaving valuables unattended in hotel area, etc.)
7. Crime reporting and victim support
Offer reassurance to victims of crime and ascertain if first aid is required.
Obtain full information regarding the circumstances of the crime and circulate description of suspects and last seen location.
8. Responsible for the operation of all security system; reports system failures, faults and damages to the shift supervisor.
Check panic/ hold-up alarms (disable room and toilet, etc.).
Check guard tour system.
Check lift operation and alarm.
Check escalator operation and alarm.
Check door alarms (fire exit doors) and guest room door.
Check CCTV system (DVR, cameras, lenses, cables, etc.).
Check Walkie-talkie communications.
Check Mobile phone communications.
Check Flashlights.
9. Compliment the hotel’s guest service efforts in delivering superior service to all hotel guests, patrons and visitors.
Consistent proactive delivery of guest service in all elements of the security operation.
Handle guest queries efficiently and effectively to maintain high guest satisfaction.
Proactively carry out direct guest service activities such as door opening and greetings, luggage assisting, escorting guests to outlets, etc. and set a positive example to security officers.
Enhance guest satisfaction through personal contract with guests, cultivation and developing excellent guest relations.
10. Pool Safety
Monitor and patrol the pool area, enforcing safety regulations.
11. Manning Operation
Controlling on department asset (OSE, inventory, collateral )
Working on and managing budget to have effective finalcial decision
Working with HR to make sure an appropriate management on manning guide
Responsible for the quality of work of the LP department, observing and urging all members to work efficiently and responsibly.
Together with the Engineering department, it is responsible for issues related to safety and security such as fire safety, rescue.
12. Others
Maintain the highest levels of security; safety and guest service standards throughout the tour of duty for all hotel guests, patrons, visitors and hotel associates in accordance with established hotel policies.
Comply strictly to the hotel codes of conduct
Safeguard all information relating to the hotel, guests and corporate.
QUYỀN LỢI ĐƯỢC HƯỞNG
2 month probationary period, receive full salary & service fee bonu