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Commercial Operations Manager

3 weeks ago


Ho Chi Minh City, Vietnam Organon Full time

**Job Description**:
Organon is a Women’s Health Company that believes in a better and healthier every day for every woman We are a passionate, global community of thousands dedicated to redefining the future of women’s health. Our mission is to deliver impactful medicines and solutions for a healthier every day. But what really makes it work at Organon is our people.

We’re looking for real, passionate team players, curious innovators, forward thinkers, empowered by the idea of shaping their career, and ready to bring their fire to embrace change and the opportunities it brings for progress.

At Organon, you’ll get to enjoy the best of both worlds: the open, agile, collaborative culture of a start-up, and operating at the scale of a Fortune 500 company with an international footprint that serves people in more than 140 markets.

It’s going to be an exciting future—come be a part of it

**Role & Responsibilities**

Key Account Management:

- Manage pharmacy key accounts (top-to-top engagement with KA, joint business planning), have deep insights of top accounts relating to their mission, vision, strategy, build strong relationship with top account management level
- Develop Key Account strategy, action plans.
- Work with Business Manager, partner, field force to negotiate and implement account plans to drive expected results for business
- Responsible for forecast, inventory management and sales target of key accounts

Pricing management and commercial trade channel management:

- Be responsible for overall pricing strategy, develop and execute commercial trade programs for different customer segments leveraging data and analysis to ensure Organon products are rightly positioned and valued by customers.
- Work with Business Manager, SEA Commercial Trade Channel Lead and distribution partner to align and execute commercial programs.

Marketing campaigns implementation:

- Ensure that product marketing strategies and tactical programs are implemented to improve market performance
- Implement short and long term plans, analyze market research findings, evaluate inventory requirements, design promotional campaigns, and integrate management inputs to establish the strategic direction of the product in terms of profit, sales, market share, growth and desired market positioning
- Managing local vendors, collaborate with relevant stakeholders including regional vendors, medical, BM, Cluster Product Manager, Customers, Partners and field force in planning, implementing marketing campaigns/ events including digital campaigns.
- Work closely with Cluster Commercial Operation team to conduct necessary pre-campaign, post campaign AB testing, analysis, market intelligence, insights collection for successful implementation of planned campaigns and development of future campaigns
- Manage end-to-end process of promotional input development from working with the creative agencies, medical/legal review to provide promotional inputs
- Work with Key Opinion Leaders/ Stakeholders who will be instrumental in building the scientific agendas of meetings, CME activities which will provide customer input for planning purposes.
- Support in any other business matters as per requirement.

**Experience, Skills and Education**
- Minimum of a Bachelor’s Degree in Business, Commerce, Economics, Science
- At least three (3) years’ marketing experience in MNC pharmaceutical industry
- Experienced in digital marketing, digital campaign management and vendor management.
- Self-starter, self-motivator, results-oriented and good adaptability
- Good inter-personal skill, communication and able to engage with and influence senior stakeholders.
- Strategic and logical thinking.
- Good at analytic and able to interpret data, analysis into insights for marketing and sales actions
- Good problem solving, decision making
- Strong teamwork and collaboration.
- Advantage if:

- Experience and good track record in managing pharmacy key accounts, wholesalers
- OTC pharmacy experience
- Fluent in written and oral communication in English

**Who We Are**:
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

**Search Firm Representatives Please Read Carefully**

**Employee Status**:
Regular

**Relocation**:
Domestic

**VISA Sponsorship**:
**Travel Requirements**:
**Flexible Work Arrangements**:
**Shift**:
**Valid Driving License**:
**Hazardous Material(s)**:
**Number of Openings**:
1
**Requisition ID**:R516691