Nhân Viên Bán Hàng

**Workplace location**: Martème, The Zen Residence bulding, Gamuda Garden, Hoang Mai district, Hanoi

**SALES ASSOCIATE JOB DESCRIPTION**:
**YOUR ROLE**:
We are seeking enthusiastic and customer-oriented Sales Associates to join our team at a fast-paced Retail Store chain. In this multifaceted role, you will be essential in ensuring smooth store operations, providing excellent customer service and maintaining an efficient shopping environment. This position is ideal for individuals who enjoy varied responsibilities and are passionate about retail and eager to develop their skills in a dynamic consumer goods environment.

**KEY RESPONSIBILITIES**:
**Customer Service**:

- Welcome and assist customers in locating products and making informed purchasing decisions
- Handle customer inquiries and resolve issues promptly and professionally
- Provide basic information and cooking suggestions to customers when appropriate
- Assist with bagging and carry-out services for customers when necessary

**Store Operations**:

- Maintain store cleanliness and hygiene standards of the store, including regular cleaning of shelves and floors
- Operate cash registers and handle customer transactions accurately and efficiently using the POS system
- Implement and maintain in-store promotional display and signage
- Support loss prevention efforts by staying vigilant and reporting any suspicious activities

**Inventory and Stock Management**:

- Ensure shelves are well-stocked, neatly organized and products are attractively displayed
- Ensure proper product rotation and manage expiration dates to minimize waste
- Assist in inventory management, including stock checks, monitoring stock levels and reporting any discrepancies or shortages to the Store Manager
- Assist with receiving and unloading deliveries, ensuring proper storage of goods

**Sales and Marketing**:

- Promote current deals, suggest complementary products, and upsell when appropriate to enhance customer satisfaction and boost sales
- Collaborate with team members to achieve sales targets and contribute to a positive working environment

**WHAT WE ARE LOOKING FOR**:

- Previous experience in a retail or customer service role is preferred but not required
- Excellent interpersonal and communication skills in Vietnamese, basic English is a plus
- Ability to work in a fast-paced environment and handle customer inquiries and complaints professionally
- Strong attention to detail and organizational abilities
- Basic math proficiency for cash handling and inventory counting
- Team-oriented mindset
- Positive attitude and eagerness to learn about our products and services
- Availability to work flexible hours, including weekends and holidays

**Benefits and compensation**:

- Full compensation during 2-month probationary period
- Training program from scratch
- Entitlement to Social insurance, Health insurance, and Unemployment insurance in accordance with the law, 24/7 guaranteed.
- Flexible work shifts
- 12 days of annual sick leave and one (1) day of compensated leave for birthday celebration
- Participation in training seminars to enhance professional skills
- A vibrant and dynamic workplace that fosters continuous creativity and learning
- Working in a high-end supermarket system